BSOD when i try to do anything on any Browser


  1. IvanNg
    Posts : 3
    Windows 7 x64
       New #1

    BSOD when i try to do anything on any Browser


    If i leave it on without touching anything it doesn't restart or anything
    Windows update doesn't cause this problem.

    But the minute I surf the internet for a few seconds the computer turns off

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800B2BC4E0
    BCP2: FFFFF8800F18CE20
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\041314-25272-01.dmp
    C:\Users\Ivan Ng\AppData\Local\Temp\WER-20311-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    please help if possible
    I've attacked the .dmp and .xml files
    thanks
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer
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  4. IvanNg
    Posts : 3
    Windows 7 x64
    Thread Starter
       New #3

    Here you go hope you can help me out I'm lost

    The graphics driver may not be the most recent one cause I reinstalled an older version to see if it affected it. I've also got rid of my anti virus just to check if that was the cause.

    Also I reformatted the drive and reinstalled windows a day ago cause of the issue.
      My Computer
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  6. IvanNg
    Posts : 3
    Windows 7 x64
    Thread Starter
       New #4

    can someone help me out?
      My Computer
    Quote Quote

 

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