Can't Boot Windows 7 BSOD

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  1. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
       #1

    Can't Boot Windows 7 BSOD


    Hi,

    My windows 7 desktop wont boot no mater what I do.

    I have tried the Repair / Recovery Disc and the Installation disk but
    cannot get to the recovery / repair screen.

    I've set the Bios to boot from the dvd drive.

    When I use the recovery disc it gets to "loading files" then I get the BSOD which says:

    A problem has been detected and windows has shut down to prevent damage to your computer.

    *** Stop: 0x00000024 (0x00000000001904FB,0xFFFFF880027DB418,0xFFFFF880027DAC70,0xFFFFF88001C6C81 B)
    *** Ntfs.sys - Address FFFFF88001C6B81B base at FFFFF88001C5500 DateStamp 4bea1fc7

    I cannot boot in any of the safe modes or get to a command prompt. I even made a new recovery disc from my laptop and also online.

    I tried loading the setup disc on an external HD and also a flash drive and set to boot from those but no success.
    I have a backup image on a separate external HD but cannot access it.

    Not sure what to do from here??? Would reinstall Windows 7, but have no idea where to begin??

    Sorry I couldn't post any of the requested diagnostics because I cannot boot up the computer at all! I
    am posting this from my laptop.

    Any help would be greatly appreciated.

    Thanks!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    *** Stop: 0x00000024 (0x00000000001904FB,0xFFFFF880027DB418,0xFFFFF880027DAC70,0xFFFFF88001C6C81 B)
    *** Ntfs.sys - Address FFFFF88001C6B81B base at FFFFF88001C5500 DateStamp 4bea1fc7
    It is a file system error. Mostly causes by three reasons.

    • HDD related issues
    • RAM related issues
    • Virus.

    Fortunately we can test all those using bootable tools. You may need to take help of another working computer to get things ready though.


    Let us know the results.

    Also make it sure that the physical connection of the HDDs are secured. Open the computer and re-seat the SATA cables, RAM modules, etc.
      My Computer


  3. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Thank you... I will get right on it! Not sure I understand how to run everything? Since I can't
    boot up my computer, I can download these tools to a flash drive on my laptop, but not sure
    what to do from there??

    Thanks again!!
      My Computer


  4. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #4

    So far I have downloaded Sea Tools for DOS and an ISO opener, then extracted the files to another folder on the flash drive, put the drive in my desktop, changed the bios to boot from the flash drive, and keep getting the Windows Error Recovery Screen. Tried it a few times. Did I do something incorrect? Thanks!
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    For a Dell Inspiron, the boot menu key should be F12. Tap and hold it during power up the computer, till the boot menu comes up. Then select the flash drive to boot from.
      My Computer


  6. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #6

    I did try that. I was finally able to boot using the installation disc, but am unable to run anything once it boots up??
    I tried system restore, and restore from an image that I have on a separate Hard Drive, but the recovery is not recognizing the Operating system. It is asking me to load drivers. I have the driver disk but when I put it in it just shows the files on the disk and I am not sure what to do??

    Thanks again!!
      My Computer


  7. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    I am on the repair screen under Recovery Options, but again there is no OS to choose from. Any ideas??
      My Computer


  8. Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #8

    Sorry for all the updates... After several tries, I finally was able to copy Windows Defender onto a dvd and put it into my computer. It was able to boot up but then got: The app can't be started. Error: Unable to detect a windows system drive. This could be due to missing drivers, an encrypted drive or a corrupted Windows Installation. Error Code: 0x8004cc01 Pretty much cannot do anything at this point )-:
    Last edited by thinkbig; 17 Apr 2014 at 16:37.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Well, does the BIOS detect the HDD?
      My Computer

  10.    #10

    Work through the Troubleshooting Steps for Windows 7
    to first determine if the HD is detected and functioning, then if Windows Defender can't scan it try another of the free AV boot disks, confirm the Partition Marked Active and run Startup Repair - Run 3 Separate Times.

    If no OS continues to be detected in repair console, even from disk, try the bootrec commands including the backup and delete of BCD to Rebuild MBR. This can sometimes resolve that.

    Everything that can be done is in that tutorial leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore or do a vastly superior Clean Reinstall - Factory OEM Windows 7 -
    Be sure to read the Special Note for Dell Owners at the end before proceeding.
      My Computer


 
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