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22 May 2014   #11

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Quote   Quote: Originally Posted by Roy Renard View Post
What should I do next?
Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

It is a RAM, a bad RAM.

But if you have got a result like that:

It is a motherboard issue. The particular slot is bad.

For a bad RAM, you need to change it. For a bad slot, dont use it anymore.

My System SpecsSystem Spec
22 May 2014   #12
Roy Renard

Windows 7 Home Premium 64bit

But that means I have to physically open my computer, right?
My System SpecsSystem Spec
22 May 2014   #13

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

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