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#1
Random BSOD's - USB_DRIVER_BUGCODE and SYSTEM_SERVICE_EXCEPTION
Hello, so I've been getting several crashes and BSOD's for no particular reason for the last couple of weeks: while watching Youtube videos, browsing the web, listening to music or even just being in the desktop. In fact, it took me about 8, or so, attempts to write down this thread, getting the SF Diagnostic Tool file I needed and post this thread, because my computer repeatedly crashed during this process. Whenever I get a BSOD, the reason it normally lists is either: USB_DRIVER_BUGCODE or SYSTEM_SERVICE_EXCEPTION, but I just got one that said BAD_HEADER.
The BSODs, crashes and sudden restarts were a problem that I didn't have to deal with for about 8 or 9 months. I'll provide my background for any information that might be useful for finding a cause or solution: during June of 2013, I used to get repeated BSOD’s, crashes and sudden restarts only while playing games such as Age of Empires II HD, so I made a thread about it in this same forum. One of your members kindly helped me out of the problem throughout a process that lasted for about 4 months until my computer stopped crashing definitely, or so I thought.
It was about a month ago that I started getting these BSOD’s again, but just sparingly, so I didn’t take action until now, that I started getting at least one BSOD a day for no particular reason. Also, since that time 8 months ago that my computer ceased to crash (after performing a Repair Install suggested by the member that helped me), I started getting some other problems, such as my laptop not going into Sleep Mode while the lid is closed or getting a ton of “Validation” notifications and messages about getting Windows Original, which doesn’t make sense, because Windows 7 has been originally installed ever since I bought this laptop, about 3 years ago.
So, anyways, I’ll provide here the SF Diagnostic Tool .zip file that you ask for and thank you in advance for your help!