Random BSOD playing WOW, mostly with dxgmms1.sys

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  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    Random BSOD playing WOW, mostly with dxgmms1.sys


    I've tried many things, none seem to work.


    Help please.
      My Computer

  2.    #2

    You are getting memory corruption which is mainly caused by RAM.

    Please run memtest86 by following these instructions. Make sure you run it for at least 8 passes.

    RAM - Test with Memtest86+

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {ffffffffffffffff, 0, 0, fffff800031d7a7c}
    
    Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+dc )
    
    Followup: MachineOwner
    Can you try stress testing your GPU as you are having display crashes.
    Please run furmark for around 30 minutes.
    Follow these instructions.

    Video Card - Stress Test with Furmark

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a02e151ac0, 0, fffff8800ffc25f1, 2}
    
    
    Could not read faulting driver name
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+65 )
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Now Im worried.

    Memtest86, pass 9 (about 12h)
    No errors

    Furmark
    No errors
      My Computer

  4.    #4

    You shouldn't be worried.
    If anything you should be relieved that it looks software related as your GPU and RAM appear to be working correctly.

    Right, I think we should enable Driver Verifier as this looks software related.
    Follow these instructions.

    Driver Verifier - Enable and Disable
      My Computer


  5. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Got some BSODs pretty quick once I turned verifier on.

    the dm log collector file is enough?
      My Computer

  6.    #6

    Your WinpkFilter high performance packet filtering framework is causing problems.

    It's quite outdated so I recommend updating it or if you don't need it then removing it is generally the best option.
    You should be able to update it here.

    http://www.ntkernel.com/w&p.php?id=7

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\ndisrd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ndisrd.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys
    Probably caused by : ndisrd.sys ( ndisrd+266e )
    Code:
    fffff880`02fd9000 fffff880`02fe3000   ndisrd   T (no symbols)           
        Loaded symbol image file: ndisrd.sys
        Image path: \SystemRoot\system32\DRIVERS\ndisrd.sys
        Image name: ndisrd.sys
        Timestamp:        Fri Aug 12 11:14:50 2011 (4E44FD1A)
        CheckSum:         00009651
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  7. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Holy Mother of Jesus!

    I have uninstalled the WinpkFilter high performance packet filtering from my network services and everything is running smoooooth. 10hours running verifier.exe now and no problems. Im gonna mark this as resolved.

    thx mr Doctor44!
      My Computer

  8.    #8

    That's good news :)
    Any more issues let me know.
      My Computer


  9. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Starting world of warcraft I got another bsod ... seemed quite random
      My Computer

  10.    #10

    Well it's still pointing to memory corruption but I can't identify the driver responsible.

    The bugcheck is different to your previous ones in that it's a 0x4E PFN_LIST_CORRUPT bugcheck which means the page frame number database has been corrupted, this corruption is usually caused by viruses, faulty RAM, damaged system files or buggy 3rd party drivers.

    I can't find much on the stack trace so we'll have to go for the more general approach.

    Now I recommend you run your anti virus (can you tell me which one you're using please) and malwarebytes anti malware on demand scanner.
    You can download it here.

    Malwarebytes | Free Anti-Malware & Internet Security Software



    After that is complete please follow these instructions on how to run a disk check.

    Disk Check

    Finally please go into the elevated command prompt (Run as administrator) and type in sfc /scannow

    Post back the results.
      My Computer


 
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