BSOD playing Simcity 5 and Train Simulator 0x0000007F & 0x0000004E

mvillescas · 22 Apr 2014

Hello all,

As the title states I've been having issues for the past two days when playing these games. Here are the specs of my computer:

Dell Studio XPS 435T/9000
Win 7 64bit Home Premium
i7 960 @3.20GHz (Bloomfield)
Default system BIOS A16 version from Dell
9216 GB RAM
DirectX 11
NVIDIA GeForce GTX 760
EVGA 600 B powers supply
x58 Motherboard/Chipset

The dump files are attached in the uploaded ZIP folder. I can copy and paste the results on here if needed.
I really need help since I don't know much about computers. Thank you.

Golden · 22 Apr 2014

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with Memtest86+

mvillescas · 22 Apr 2014

Thank you for your reply. I've been running the memtest now for 8 hours and it's only on pass 4. Seems like it's very time consuming. No errors so far.

Golden · 22 Apr 2014

Yes, the more RAM you have the longer it takes. Keep going - minimum of 8 passes.

mvillescas · 22 Apr 2014

Golden said:

Yes, the more RAM you have the longer it takes. Keep going - minimum of 8 passes.

Will do thank you!

mvillescas · 23 Apr 2014

So I ran the test and it passed no issues. I attached a JPEG of the results. What would cause a memory corruption error then?

Golden · 23 Apr 2014

I'd like to test something. Please do the following:

1. Temporarily uninstall Norton, and replace it with MSE.
2. If you get a new BSOD, upload the latest .dmp file (located in C:\Windows\Minidump), then:
a. Uninstall MSE
b. Reinstall Norton

3. If you do not get any BSOD, keep using MSE for a few days to see if the system stays stable.