random BSOD while navigating the internet

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  1. Posts : 7
    windows 7 ultimate 32bits
       #1

    random BSOD while navigating the internet


    Itīs the third time now that while using chrome and navigating random pages a blue screen shows up

    the log is this:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 11274

    Additional information about the problem:
    BCCode: 7a
    BCP1: C0415DE0
    BCP2: C0000185
    BCP3: 02B7F860
    BCP4: 82BBC0AE
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042314-48251-01.dmp
    C:\Users\brian\AppData\Local\Temp\WER-70824-0.sysdata.xml

    I attached the minidump file as requested... hepe everything is OK according to whatīs asked... If not sorry...

    thanks
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    BugCheck 7A, {c04415f0, c0000185, 3a92a860, 882be8fa}
    
    GetPointerFromAddress: unable to read from 82bbe704
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Code:
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    Code:
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !ACPI
    
    WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
    3849 errors : !ACPI (882be006-882befff)
    Code:
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  LARGE
    
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE
    
    BUCKET_ID:  MEMORY_CORRUPTION_LARGE
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.17273.x86fre.win7_gdr.130318-1532
    Before suggesting anything, some more information should be looked at.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 7
    windows 7 ultimate 32bits
    Thread Starter
       #3

    thanks a lot, Iīm on it...
      My Computer


  4. Posts : 7
    windows 7 ultimate 32bits
    Thread Starter
       #4

    here it is...
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    The most important thing is not included in the zip. I wonder why.

    Upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  6. Posts : 7
    windows 7 ultimate 32bits
    Thread Starter
       #6

    I had to Export the file to a txt because I couldnīt SAVE it (the option was disabled) I think this is the same, hope it works

    thanks a lot for your help
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    It works.

    You need to test your HDD, Samsung HM500JI 500 GB. Try Samsung HUTIL from 12 Free Hard Drive Testing Software Tools

    Also post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World

    Let us know the results.
      My Computer


  8. Posts : 7
    windows 7 ultimate 32bits
    Thread Starter
       #8

    I have a little problem with the HUTIL app, Iīll be uploading it soon, I upload the crystaldisk info screenshot
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Attachment 315066
    Arc said:
    The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


    In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


    Now click the apply button, and notice that the caution is gone.
    But that is a temporary solution, and I will wait for the disc check report.
      My Computer


  10. Posts : 7
    windows 7 ultimate 32bits
    Thread Starter
       #10

    sorry but HUTIL wonīt work... I dont know why, Iīve tried everything I can think of!!
      My Computer


 
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