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BSOD Win 7 BugCheck 124 - Help please
I'm getting this BSOD at least once every day.
I'm not sure if it could be a hardware problem, or a driver problem?
The dump analysis is not really clear, unless it's me having a problem understanding it.
So here's my dump file
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*d:\websymbols*http://msdl.microsoft.com/download/s...ols;D:\Symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c5b000 PsLoadedModuleList = 0xfffff800`02e98e50
Debug session time: Wed Oct 28 06:05:59.553 2009 (GMT-4)
System Uptime: 0 days 10:02:18.443
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004a07028, b2000000, 10005}
Probably caused by : hardware
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004a07028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
STACK_TEXT:
fffff800`03fe7a98 fffff800`02c24903 : 00000000`00000124 00000000`00000000 fffffa80`04a07028 00000000`b2000000 : nt!KeBugCheckEx
fffff800`03fe7aa0 fffff800`02de1513 : 00000000`00000001 fffffa80`04a0aa60 00000000`00000000 fffffa80`04a0aab0 : hal!HalBugCheckSystem+0x1e3
fffff800`03fe7ae0 fffff800`02c245c8 : 00000000`00000728 fffffa80`04a0aa60 fffff800`03fe7e70 fffff800`03fe7e00 : nt!WheaReportHwError+0x263
fffff800`03fe7b40 fffff800`02c23f1a : fffffa80`04a0aa60 fffff800`03fe7e70 fffffa80`04a0aa60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`03fe7c90 fffff800`02c23dd5 : 00000000`00000008 00000000`00000001 fffff800`03fe7ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`03fe7cd0 fffff800`02c17e88 : fffffa80`064fe938 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`03fe7d00 fffff800`02ccb7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`03fe7d30 fffff800`02ccb613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`03fe7e70 fffff800`02cd89ee : 00000000`00000002 00000000`00000000 fffff800`03fdb608 00000000`00000002 : nt!KiMcheckAbort+0x153
fffff800`03fdb5b0 fffff800`02cd83b7 : fffffa80`064fe8f0 00000000`00235907 00000000`00000000 00000000`00000102 : nt!KiReadyThread+0xe
fffff800`03fdb5e0 fffff800`02cd8e7e : 00000054`2430edc3 fffff800`03fdbc58 00000000`00235908 fffff800`02e48388 : nt!KiProcessExpiredTimerList+0x157
fffff800`03fdbc30 fffff800`02cd8697 : 0000001f`39797bc1 0000001f`00235908 0000001f`39797b3f 00000000`00000008 : nt!KiTimerExpiration+0x1be
fffff800`03fdbcd0 fffff800`02cd56fa : fffff800`02e45e80 fffff800`02e53c40 00000000`00000000 fffff880`03e79db0 : nt!KiRetireDpcList+0x277
fffff800`03fdbd80 00000000`00000000 : fffff800`03fdc000 fffff800`03fd6000 fffff800`03fdbd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE
Followup: MachineOwner
---------
0: kd> lmvm hardware
start end module name
0: kd> lmvm hardware
start end module name
At first, my PC was often crashing when i was encoding movies to mp4, so i thought it was a problem.
But last night, i started the encoding a a file to see if it would crash. The encoding finished at 3am, but the computer crashed around 6am. So the PC was completely idle when it crashed..
Can somebody help me?
Many thanks,
Last edited by Glandoux; 28 Oct 2009 at 10:43.