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Windows 7: BSOD help please

25 Apr 2014   #1

windows 7
BSOD help please

Below is the message that I receive when I get the BSOD...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF82021714010
BCP2: 0000000000000000
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:

I have all the drivers updates...

I have scanned for virus via AVG...

what does everyone think??????????????????

My System SpecsSystem Spec
25 Apr 2014   #2

64-bit Windows 10 Pro

Hello, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
My System SpecsSystem Spec
25 Apr 2014   #3

windows 7

I have attached the file...
My System SpecsSystem Spec

25 Apr 2014   #4

windows 7

no answers I guess im dooooooommmmmeeeeddddddd!!!!!!!!!!!
My System SpecsSystem Spec
25 Apr 2014   #5

Windows 8.1 Pro x64

Please remember to be patient, we are all volunteers and our personal lives can take over sometimes.

To start off:


Start Menu\Programs\Driver Booster	Public:Start Menu\Programs\Driver Booster
Uninstall this. These programs can cause BSODs simply by installing the wrong driver.

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
Lets try and rule out memory: RAM - Test with Memtest86+

Let's try this for now. Post back results!

My System SpecsSystem Spec
25 Apr 2014   #6


The driver responsible is in fact AVG.
Please remove it via the uninstaller then install Microsoft Security Essentials and Malwarebytes Anti Malware.

Download them here.

Microsoft Security Essentials - Microsoft Windows

Malwarebytes | Free Anti-Malware & Internet Security Software

Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys

Could not read faulting driver name
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
If this fails to solve the issue then please Enable Driver Verifier by following these instructions.

Driver Verifier - Enable and Disable

But click on Select individual settings from a full list and select Special Pool.

You are getting graphics display crashes in your older dump files but we'll leave them for the time being.
My System SpecsSystem Spec

 BSOD help please

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