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Windows 7: BSOD while playing League of Legends/Civilization 5

25 Apr 2014   #1
TLadwin

windows 7 home premium 64bit
 
 
BSOD while playing League of Legends/Civilization 5

It is strange because while playing civ 5 I have the BSOD error screen appear, but during league crashes the display simply shows no signal and strange sound comes through the speakers, but upon restarting cpu the error reads as follows:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D049010
BCP2: FFFFF8800FA1BDFC
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Any help/suggestions please? have tried many suggestions


My System SpecsSystem Spec
.
25 Apr 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
25 Apr 2014   #3
TLadwin

windows 7 home premium 64bit
 
 

here is the additional info as requested:
My System SpecsSystem Spec
.

25 Apr 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800d049010, fffff8800fa1bdfc, ffffffffc000000d, 3}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbdfc )

Followup: MachineOwner
---------
Check that the video card and fan is clean of dust and dirt. Please run FREE Speccy and screencapture the output so we can see what temperature the card is running at once you start the game. Post the screencapture image here.

Code:
PC-Doctor for Windows localizer	c:\program files\pc-doctor for windows\localizer.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I recommend uninstalling this software, or at the least not using it to tune your system - these 3rd party programs cause more trouble than they are worth.
My System SpecsSystem Spec
26 Apr 2014   #5
TLadwin

windows 7 home premium 64bit
 
 

Here is the screen cap, it is running fairly hot when in game, the maximum temperature as indicated on nvidias web site is 105c. if you believe i should replace the graphics card then i could. also thoroughly cleaned the computer
My System SpecsSystem Spec
27 Apr 2014   #6
TLadwin

windows 7 home premium 64bit
 
 

???
My System SpecsSystem Spec
28 Apr 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

That temperature looks way to warm to me.

Run this for 30 mins and report what happens:
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
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 BSOD while playing League of Legends/Civilization 5




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