BSOD while playing League of Legends/Civilization 5


  1. Posts : 4
    windows 7 home premium 64bit
       #1

    BSOD while playing League of Legends/Civilization 5


    It is strange because while playing civ 5 I have the BSOD error screen appear, but during league crashes the display simply shows no signal and strange sound comes through the speakers, but upon restarting cpu the error reads as follows:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800D049010
    BCP2: FFFFF8800FA1BDFC
    BCP3: FFFFFFFFC000000D
    BCP4: 0000000000000003
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Any help/suggestions please? have tried many suggestions
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #3

    here is the additional info as requested:
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800d049010, fffff8800fa1bdfc, ffffffffc000000d, 3}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbdfc )
    
    Followup: MachineOwner
    ---------
    Check that the video card and fan is clean of dust and dirt. Please run FREE Speccy and screencapture the output so we can see what temperature the card is running at once you start the game. Post the screencapture image here.

    Code:
    PC-Doctor for Windows localizer	c:\program files\pc-doctor for windows\localizer.exe	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    I recommend uninstalling this software, or at the least not using it to tune your system - these 3rd party programs cause more trouble than they are worth.
      My Computer


  5. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #5

    Here is the screen cap, it is running fairly hot when in game, the maximum temperature as indicated on nvidias web site is 105c. if you believe i should replace the graphics card then i could. also thoroughly cleaned the computer
      My Computer


  6. Posts : 4
    windows 7 home premium 64bit
    Thread Starter
       #6

    ???
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    That temperature looks way to warm to me.

    Run this for 30 mins and report what happens:
    Video Card - Stress Test with Furmark
      My Computer


 

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