BSOD - system at idle overnight - restarted okay

Golden · 26 Apr 2014

yrralrellim said:

You are saying to totally ignore the recent av-test.org findings and replace BitDefender with MSE?

No. What I am saying is that WinDBG has objectively identified Bitdefender as being a contributor to the BSOD. If you wish to be BSOD free, you should replace it with MSE, which has never been found to cause BSOD's.

AV-Test.org does not rate anti-virus products on their likelyhood of causing BSOD's or not, only on their ability to prevent/remove malware. If you do not trust MSE, you are welcome to try a different product.

Upload the new .dmp file if you continue to receive BSOD's so I can look at them.

yrralrellim · 27 Apr 2014

I can appreciate that. Yesterday's BSOD was the first for me on this machine since installing BitDefender. I will see if there are any more BSOD's now that I got rid of SpyHunter4 and reverted to Malwarebytes 1.75 edition. Perhaps there were too many "security" type of programs running and not coexisting with BitDefender. I also found the culprit for my traymanager.exe problem --it was my Apowersoft Online Screen Recorder program but that problem surfaced only after the recent Windows updates. Thanks again for your invaluable help. I'd like to learn how to interpret the dm log collector info myself rather than submitting on the forum but I'm not sure how to go about that task.

Thedoctor44 · 27 Apr 2014

Yes it could be the fact that you had multiple real time Anti Virus programs on your PC.
If you are that desperate to keep bit defender then wait to see if it still blue screens as Anti Virus programs can actually get the blame when they aren't the cause.
If it blue screens again just upload the dump files.