BSOD while watching video (not porn!).

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  1. Posts : 66
    Windows 7 Home Premium x64 Service Pack 1
       #1

    BSOD while watching video (not porn!).


    I've been getting these ntoskrnl.exe and ntkrnlmp.exe problems lately. Can someone help? I've followed all the BSOD instructions for option 2 and have uploaded the SF Diagnostic zip file. I ran WhoCrashed again just now, and somehow the dump files for the ntkrnlmp.exe have disappeared, though I am not imagining it since the ntkrnlmp.exe was what caused my computer to crash this morning. Instead, I have two new dump files that say swdumon.sys caused the crash, but I've since deleted the programs associated with the swdumon.sys file (SlimWare Utilities). Anyways, any help would be sincerely appreciated!
      My Computer

  2.    #2

    You are having pool corruption with driver verifier enabled, the driver cannot be identified so you should enable Special Pool in Driver Verifier.
    Follow these instructions.

    Driver Verifier - Enable and Disable

    When you get to step 3 click Select individual settings from a full list.
    The select Special Pool.

    Post back the results.

    I will say Driver Verifier can render the system unbootable so I recommend creating a restore point before hand, follow these instructions.

    System Restore Point - Create

    Post back any new dump files after special pool has been enabled.
      My Computer


  3. Posts : 66
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #3

    Okay, I've followed the instructions, including the modification on Step 3 (Steps 4 and beyond, I just followed whatever instructions there were originally). So far, no BSODs so we'll see . . .
      My Computer

  4.    #4

    How long has it been running for?
    It might take a while.
      My Computer


  5. Posts : 66
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #5

    It's just been one day. Next time the computer crashes, I'll post the dump file. Thanks for your help so far.
      My Computer


  6. Posts : 66
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #6

    Hi, Thedoctor44, my computer crashed again. I've attached the minidump file specified in the WhoCrashed program here (do you also need the memory.dmp file [it's 600+ megabytes large]?), and here is what WhoCrashed told me about the crash:

    On Sat 5/17/2014 3:17:43 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051714-44241-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
    Bugcheck code: 0x1A (0x41284, 0x63E52001, 0x0, 0xFFFFF70001080000)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sat 5/17/2014 3:17:43 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x1A (0x41284, 0x63E52001, 0x0, 0xFFFFF70001080000)
    Error: MEMORY_MANAGEMENT
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
      My Computer

  7.    #7

    Upload the memory.dmp file to OneDrive then post the link.
      My Computer


  8. Posts : 66
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #8
      My Computer

  9.    #9

    That's a minidump file. It needs to be the memory.dmp file.
      My Computer


  10. Posts : 66
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #10

    Damn, I don't know what is wrong with me! Here it is:

    https://onedrive.live.com/?cid=9183E...F542F4D665!118
      My Computer


 
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