BSOD Help

Welcome to the forum hpcalhoun,

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

atikmdag.sys Fri Apr 24 16:51:57 2009 (49F199CD)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Driver Reference Table - atikmdag.sys

amdiox64.sys Thu Feb 18 21:17:53 2010 (4B7D5A21)
AMD IO Driver
Driver Reference Table - amdiox64.sys

AtiPcie64.sys Wed Mar 10 20:33:45 2010 (4B97ADC9)
AMD PCIE Filter Driver[br]Found in my ATI video drivers (I have an Intel chipset)
Driver Reference Table - AtiPcie64.sys

To perform a clean install of a driver, follow this tutorial:

• How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up:

• Startup Programs - Change

Perform a clean boot:

• Troubleshoot Application Conflicts by Performing a Clean Startup

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• Disk Check

Replace Avast! with MSE.

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Post back results.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 27 23:59:26.461 2014 (UTC + 6:00)
System Uptime: 0 days 0:27:56.334
BugCheck 3B, {c0000005, fffff80002dbd147, fffff88006dc45d0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+537 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  OUTLOOK.EXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Apr 26 02:20:02.091 2014 (UTC + 6:00)
System Uptime: 0 days 0:04:53.324
BugCheck 1000007E, {ffffffffc0000005, fffff80002e0c123, fffff880031947a8, fffff88003194000}
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Only if you get a bsod.

The crash dump is not supplying enough information about the BSOD, but the event log is showing something vital:

Event[404]:
Log Name: System
Source: Service Control Manager
Date: 2014-05-06T18:42:11.084
Event ID: 7000
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: OFFICE-PC
Description:
The AODDriver4.1 service failed to start due to the following error:
The system cannot find the path specified.

AMD Overdrive is always problematic. On a custom build computer, you should not have installed it in the first place.

I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13

13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.

Good news!

Let us know for any further issue.