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Windows 7: Random BSODs, Bug Check Code 0x00000124

28 Apr 2014   #1
tmay

Windows 7 Home Premium 64bit
 
 
Random BSODs, Bug Check Code 0x00000124

Hey all,

I've been getting BSOD'd at random times with the bug check code 0x00000124,


Parameters 00000000`00000000, fffffa80`0f1e5028, 00000000`bf800000, 00000000`00000124

Current Computer Status and Information:
CPU Idle Temp: 41
CPU: Intel i5-4670K
RAM: 4x4GB DDR3 G.Skill Ripjaw
Motherboard Idle Temp: 33
Motherboard: Asus Z87-A
BIOS Manufacturer: American Megatrends Inc.
BIOS Version: 1504

This issue began upon buying, installing and backing up to a new 3TB WD MyBook

Let me know what more information I can provide you with.


My System SpecsSystem Spec
.
28 Apr 2014   #2
Gknrsy

ultimate 64
 
 

Hi ,

It's coming from your Processor.

1 - Check your cpu temperature
2 - Prime95 test Hardware - Stress Test With Prime95

ps: Did you overclock your Processor or something?
My System SpecsSystem Spec
28 Apr 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800f1e5028, bf800000, 124}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

2: kd> !thread
GetPointerFromAddress: unable to read from fffff8000330f000
THREAD fffffa8011995060  Cid 09c4.1b3c  Teb: 000000007ef08000 Win32Thread: 0000000000000000 RUNNING on processor 2
IRP List:
    Unable to read nt!_IRP @ fffffa80115e3880
Not impersonating
GetUlongFromAddress: unable to read from fffff8000324eba4
Owning Process            fffffa8010f996c0       Image:         WDBackupEngine
Attached Process          N/A            Image:         N/A
Disconnect the WD drive....does the error still occur?
My System SpecsSystem Spec
.

29 Apr 2014   #4
tmay

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Gknrsy View Post
1 - Check your cpu temperature
Holding fast at 38 degrees C

Quote   Quote: Originally Posted by Gknrsy View Post
Currently doing the Prime95 test, will report back in two hours

Quote   Quote: Originally Posted by Gknrsy View Post
ps: Did you overclock your Processor or something?
Nope, I haven't gotten around to that yet

Quote   Quote: Originally Posted by Golden View Post
Disconnect the WD drive....does the error still occur?
I'll run the stress test with it plugged in, then without it plugged in and let you know

Thank you, and I'll be back with more updates and things.

EDIT:
Finished the 2 hour stress test with Prime95, no errors whatsoever. Core temperatures varied between 60 and 70 degrees C, never above 70. I will unplug my external drive for the week and see how that goes
My System SpecsSystem Spec
07 May 2014   #5
tmay

Windows 7 Home Premium 64bit
 
 

This is just an update, I spent the week without the WD Drive plugged in, no errors. I've since plugged it back in after reformatting it, and I have not yet experienced any crashes. Any ideas why it would have crashed in the first place?
My System SpecsSystem Spec
07 May 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The problem was the Western Digital backup software service that comes pre-installed on the drive conflicting with Windows.

Since you formatted the drive, that service no longer exists and you should no longer have problems.
My System SpecsSystem Spec
08 May 2014   #7
tmay

Windows 7 Home Premium 64bit
 
 

Thank you all for the help, I will mark it as solved for now then since I haven't had another BSOD since I reformatted.
My System SpecsSystem Spec
Reply

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