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Windows 7: Randomly shuts off/No BSOD

30 Apr 2014   #11
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Interesting - Driver Genius uninstall.

It appears as though Driver Genius is a form of adware, not necessarily malicious, but classified as a Potentially Unwanted Program (PUP)

The following on-demand malware scanners should clean it up (and anything that might be lurking)


AdwCleaner:
Follow Steps I, II, and III (Download, Scan, and Clean) in this tutorial on the author's site:
How to use AdwCleaner version 3.x

Since SevenForums is where you are posting, please also post any logs here on SevenForums - not on the General Changelog Team (GCT) site. SevenForums members might ask you to launch other on-demand scanners that are not familiar to GCT.

When your system is clean of malware, launch AdwCleaner a final time and click the Uninstall button.


Malwarebytes Anti-Malware Free
Download Malwarebytes Anti-Malware Free (click here to download, select the free version)
"Save as" the install package to your Desktop
Double click the mbam-setup file on your desktop to install and run Malwarebytes (Mbam)

Answer YES to all authorization prompts and then follow the Mbam setup prompts.
Do not make any changes to default settings.
When the install is finished, verify that only the following two options have checkmarks,
change to match if necessary.
[a] Update Malwarebytes’ Anti-Malware
[a] Launch Malwarebytes’ Anti-Malware

Make sure that there is NOT a checkmark next to:
[..] Enable free trial of Malwarebytes Anti-Malware Premium

Then click the Finish button.

Allow Mbam to update the definitions file, then
Press the Fix Now or Scan Now button to begin scanning
If any malware was found, press the details link, export the log to a text file and attach the log file to a new post.

Note   Note
If MBAM encounters a file that is difficult to remove, you are asked to restart the computer.
The restart is REQUIRED to allow Mbam to complete the removal of the malware.
Failure to restart means that the malware is still present on your machine.

You want to restart in Normal mode, not in Safe mode.




That's good enough to start - there might be additional scans depending on what AdwCleaner and Mbam report.


My System SpecsSystem Spec
.
30 Apr 2014   #12
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by exoticpumilio View Post
Sorry I thought I added it in, apparently not. It is now added in my previous post. sorry about that.
Don't sweat it, I'm looking at some of the data in what you posted now - thanks

Golden or another member will have to look at the dumps - that's not my forte'.

Please run the on-demand malware scans I posted while I read the dull stuff - I'll probably hit the sack soon though.

I quickly modified my instructions for the previous version of Malwarebytes. The current version is presented a bit differently, but all of the concepts are the same and I hope my editing reflects those changes.

Bill
.
My System SpecsSystem Spec
30 Apr 2014   #13
exoticpumilio

windows 7
 
 

I am unable to do any of that my computer is in a restart loop, or if it does get to the desktop it restarts within a minute or so, even within safe mode
My System SpecsSystem Spec
.

Reply

 Randomly shuts off/No BSOD




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