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BSOD after Recuva 1.51 install and required reboot, cng.sys listed
First off, let me apologize for not having any attached files from the DM Log Collector or the SF Diagnostic Tool as my machine will not boot, be it in normal or safe mode and there does not appear to be any files in the minidump folder as the BSOD happened on reboot before the system was up and running.
Machine specs: Lenovo SL500 laptop with T9800 2.93GHz CPU, 8GB RAM, 320GB hard drive with factory restore partition, Windows XP Pro partition (with Ubuntu 13.04 also installed within a folder on this partition) and Windows 7 Pro partiton which is default boot partiton.
So, here is what has led to my issue but I don't know if it is really related. I had just updated my Piriform Recuva from version 1.4x to the newest version which is 1.51. When the install was finished, it said a reboot was required so I rebooted. Prior to this, the machine has been running fine.
Upon reboot, the machine got as far as the colored swirling patterns that form the Windows 7 logo. The swirling pattern stops and then the BSOD flashes very briefly and the machine reboots. I was able to get a picture of the screen and the following is displayed at the bottom:
STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF88001750659, 0xFFFFF880009A8F28, 0xFFFFF880009A8780)
cng.sys - Address FFFFF88001750659 base at FFFFF880001745000, DateStamp 50194fb7
I have tried booting in Safe Mode which also produces the BSOD. I have tried to do Startup Repair but it informs me that a device or something is inaccessible.
Last Known Good Configuration will not boot either. Produces same BSOD. I tried the option to not have the machine restart after error and that BSOD screen had IRQL_NOT_LESS_OR_EQUAL with STOP 0x0000000A (0xFFFFFFFFFFFFFFC0, 0x0000000000000002, 0x0000000000000000, 0xFFFFF80003A95DA2)
Here is where things get weird. I tried booting into Ubuntu and that boots up fine and it is what I am using right now to type this on the machine that wont boot the Windows 7 partition.
Gets weirder. I figured I would clone my issue drive to another drive and use the clone for trying to get things fixed before I mess up the original. Since the spare drive I was going to use has a fresh install of Windows 8.1 on it, I installed that drive to see if there are any files I might have wanted to take off the drive before I wiped the drive.
This drive, which has booted just fine every time I have put it in the laptop, freezes shortly into booting at the logo screen. So, this Windows install seems to have the same issues as my normal Windows 7. After playing with this for a bit, I got a few different BSOD screens, such as KMODE_EXECUTION_NOT_HANDLED ks.sys, SYSTEM_THREAD_EXECUTION_NOT_HANDLED, and ATTEMPTED_EXECUTE_OF_NONEXECUTE_MEMORY rdbss.sys.
So, I tried booting with just one DIMM to see if it was memory related but no matter which DIMM was used in either slot, keep getting BSOD. I even went so far as to replace the 2 DIMMS with 2 other DIMMS but still get BSOD, yet UBUNTU is able to boot just fine and displays correct CPU and RAM in machine.
So, at this point I am at a loss as to what might be going on or what I can try to get my Windows 7 to boot properly again.
I was thinking about taking note of all the BIOS settings and doing a factory restore and then putting the settings back the way I had them on the off chance the settings somehow got corrupt.
Any and all help greatly appreciated.
Thanks.
Dan