Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD error when computer goes to sleep. Unable to get error codes.

29 Apr 2014   #1
lightNRG

Windows 7 Pro x64
 
 
BSOD error when computer goes to sleep. Unable to get error codes.

Recently I restored my computer to windows 7 after using Windows 8 for a short period of time provided by my university. I don't think the story as to why I went back is very necessary so I'll skip it and get onto my problem.

Upon returning to Win7, I began to get some errors, namely my computer would BSOD every time that it went to "sleep". Additionally, on boot-up, the bios would give me the option to boot in Win8.1, even though I had removed it.

I'm trying to solve the BSOD issue, however I think that the two are related. I have attached the minidump folders and sysinfo in a .zip. I was trying to resolve this on my own - however my understanding of hardware and software is obviously not advanced enough to do so.


My System SpecsSystem Spec
.
29 Apr 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.
My System SpecsSystem Spec
01 May 2014   #3
lightNRG

Windows 7 Pro x64
 
 

Okay my computer just underwent another BSOD, and I followed the directions you had posted to ensure I would have a dump created, and then used one of the applications which are posted on the forums to create a zip containing the information I need and here it is.
My System SpecsSystem Spec
.

01 May 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It seems to be the wireless network driver is failing.
Code:
BugCheck 3B, {c0000005, fffff8800169453b, fffff8800381b7c0, 0}

Probably caused by : tcpip.sys ( tcpip! ?? ::FNODOBFM::`string'+57b4 )

Followup: MachineOwner
---------
Update the driver by matching with the device number: Downloads - MediaTek

Let us know the results.
My System SpecsSystem Spec
02 May 2014   #5
lightNRG

Windows 7 Pro x64
 
 

I have gone to manufacturer's site and updated the driver for my wireless card and hopefully this should fix my problem and will make sure the computer can go to power save/ sleep without crashing this time and then will mark this as solved.

Thank you.
My System SpecsSystem Spec
03 May 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome.
My System SpecsSystem Spec
Reply

 BSOD error when computer goes to sleep. Unable to get error codes.




Thread Tools




Similar help and support threads
Thread Forum
Unable to install Security updates - error codes 0x8000400, 0x8024402C
Good evening Since the beginning of January 2017 The monthly security updates refuse to install. I get error codes 0x8000400 and 0x8024402C. The updates get to between 93 and 98 percent then fail and a rollback occurs. When I eventually get back into Windows the update manager tells me that I...
Windows Updates & Activation
BSOD - Excel 2016 (MSO365) App Hang/App Error various error codes
Good Day, Been having an issue with Excel for a while. I have tried quite a few things that i would have thought could have fixed it, first tested it with a new machine (exactly the same spec as this machine) still did the same thing, reinstalled office on this machine and the other machine,...
BSOD Help and Support
BSOD playing computer games, multiple error codes (0x0000003B, ect)
Hello, and thanks for trying to help with this. I am having issues with several crashes, and one thing is constant. It only happens when graphics are involved. My pc crashes on games such as LoL, CoD:BO 1 and 2, Minecraft, and (for that random variable) Grim Fandango Remastered. I get 0x0000003B,...
BSOD Help and Support
Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490
I'm running windows seven home premium (32 bit) and having trouble updating for some time. Hope someone can help me. I attach the error codes picture. I also tried to attach the cbs folder, but even after zipping it, it's still almost 30MB and I can't upload it. Any suggestions? Thanks.
Windows Updates & Activation
BSOD flashes as computer crashes cant see error codes
hi, my daughters dell n5030 windows 7 wont boot up. i've tried all options under f8 start up. they all eventually fail with a flash of blue screen which has text on it but because the exposure is so brief i cant read what it says. she tells me she recently upgraded and paid for norton anti virus...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:41.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App