BSOD on wake from sleep


  1. batosai33
    Posts : 4
    Windows 7 Home Premeum 32bit
       New #1

    BSOD on wake from sleep


    I was waking my computer up after it went into sleep mode. It ran for a few seconds, long enough to see that Adobe Flash Professional CS6 had stopped responding. Before I could click End Task, I got a blue screen. I have attached the zip created from the dm log collector as instructed. If I am missing anything else, let me know. I recently updated all the hardware in my computer and added a new SSD which is now the primary boot device. I kept the old hard drive unchanged as storage and still run everything from that.
    Last edited by batosai33; 29 Apr 2014 at 17:34. Reason: Additional info
      My Computer
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  3. Thedoctor44
    Posts : 1,928
       New #2

    Welcome to Seven Forums Batosai33.


    Enable Driver Verifier to monitor the drivers.
    Driver Verifier -Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information

    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.


       Warning

    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point Manually before enabling DV.


       Tip

    • If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
    • If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.



    Let us know the results, with the subsequent crash dumps, if any.
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  4. batosai33
    Posts : 4
    Windows 7 Home Premeum 32bit
    Thread Starter
       New #3

    Wow, that didn't take long. I am uploading two dumps because it crashed a couple times before I could turn verifier off. Also the information in the unexpected error box is

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c9
    BCP1: 0000000000000226
    BCP2: FFFFF88009579708
    BCP3: FFFFF9802187EEE0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    If I missed anything, let me know.

    Thank You!
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  6. Thedoctor44
    Posts : 1,928
       New #4

    Can you uninstall all ASUS bloatware.
    It's a known cause for these issues.

    Driver Reference Table

    Code:
    *** WARNING: Unable to verify timestamp for IOMap64.sys
*** ERROR: Module load completed but symbols could not be loaded for IOMap64.sys
Probably caused by : IOMap64.sys ( IOMap64+1708 )
      My Computer
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  7. batosai33
    Posts : 4
    Windows 7 Home Premeum 32bit
    Thread Starter
       New #5

    Thank you.
      My Computer
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  8. Thedoctor44
    Posts : 1,928
       New #6

    Any more issues let me know :)
      My Computer
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  10. batosai33
    Posts : 4
    Windows 7 Home Premeum 32bit
    Thread Starter
       New #7

    It's started up again.

    The code I get when it crashes is

    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA8010E184F0
    BCP3: FFFFFA8010E187D0
    BCP4: FFFFF800033D37B0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    should I run the other stuff again?
      My Computer
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