Windows 7: BSOD's & black screens - costum build pc

dimyke · 30 Apr 2014

Dear Sevenforums people,

I'm having some troubles with a computer which I can't resolve.
Therefore I need your expertise!

The problem:
Well, BSOD's at the most random moments. ==> ntoskrnl.exe is the faulty one.
Mostly when I'm surfing on the I-net.

The things I tried to do to resolve the problem:
The pc had an outdated USB-Wifi adapter. I couldn't find any recent drivers so I removed it and threw it away. (before the clean install). This didn't do anything.
Clean install ==> this helped for a month.
Then I started testing the RAM modules (with memtest). 2x2 Corsair and 2x1 kingston. None of the modules gave any errors.
So I tested my HD for faulty zones. The HD was 100% working.
Nevertheless I tried to work with the 2x2 Corsair and 2x1 kingston separately and tried another hard drive.
Also this didn't resolve the problem.

Back to the software I reïnstalled all the drivers I could find on the website of Asus, deleted Avast antivirus and installed AVG free antivirus.
And that's the point where I'm at now.

These are my spec:
AMD Phenom II X2 550
Asus M4A78LT-M AMD 760G
2x1GB Kingston DDR3 PC8500 CL7.0
2x2GB Corsair (have to look this on up)
WD 320GB HD
Windows 7 64bit.

I've attached the file you need in the attachement along with the minidumps.

Thanks in advance
Dimitri

Thedoctor44 · 30 Apr 2014

First of all I suggest updating your graphics driver as it's very outdated.

You can follow these instructions if you are unsure how to update it.

http://support.amd.com/en-us/kb-arti...s-install.aspx

Code:

fffff880`04093000 fffff880`040e3000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 02:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

dimyke · 30 Apr 2014

will do right away!
i'll let you know how it goes (=.

dimyke · 30 Apr 2014

Quote: Originally Posted by Thedoctor44

First of all I suggest updating your graphics driver as it's very outdated.

You can follow these instructions if you are unsure how to update it.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Code:

fffff880`04093000 fffff880`040e3000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 02:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

It's an APU. (so no dedicated card)
The auto detect and install software from AMD says the latest drivers are allready installed.
Altho I installed the newest CCC package.
Would that do the job?

Thedoctor44 · 30 Apr 2014

Try updating it via Device Manager.

dimyke · 30 Apr 2014

So I installed the new CCC which didn't install the drivers for the APU.
So I googled it and fount the drivers for the HD3000 series here:
AMD Catalyst? Display Driver

Now they're up to date.
I keep you posted.

Thedoctor44 · 30 Apr 2014

Sorry I couldn't help that much in regards to updating your driver.
I've never actually had an AMD card so I don't have much knowledge on their drivers and where you'd have to go to update them.

dimyke · 30 Apr 2014

Quote: Originally Posted by Thedoctor44

Sorry I couldn't help that much in regards to updating your driver.
I've never actually had an AMD card so I don't have much knowledge on their drivers and where you'd have to go to update them.

No worries at all!
I didn't knew they were so outdated.
+ AMD and support for drivers isn't good at all.

But I hope this solves some of the problems.
If it doesn't i'll reply here or mark it as solved.

Thedoctor44 · 30 Apr 2014

Yeah that's what I've heard which is why I'm reluctant to change from Nvidia.

But yes, any more problems let me know.

Otherwise when you feel confident that the issue has been resolved then mark the thread as solved.

dimyke · 05 May 2014

unfortunately, the issue hasn't been resolved.
Mostly the BSOD's appear when surfing. Could the cause lie anywhere there?
Shall I upload the new BSOD minidump files?