Windows 7: BSOD's & black screens - costum build pc

dimyke · 30 Apr 2014

Dear Sevenforums people,

I'm having some troubles with a computer which I can't resolve.
Therefore I need your expertise!

The problem:
Well, BSOD's at the most random moments. ==> ntoskrnl.exe is the faulty one.
Mostly when I'm surfing on the I-net.

The things I tried to do to resolve the problem:
The pc had an outdated USB-Wifi adapter. I couldn't find any recent drivers so I removed it and threw it away. (before the clean install). This didn't do anything.
Clean install ==> this helped for a month.
Then I started testing the RAM modules (with memtest). 2x2 Corsair and 2x1 kingston. None of the modules gave any errors.
So I tested my HD for faulty zones. The HD was 100% working.
Nevertheless I tried to work with the 2x2 Corsair and 2x1 kingston separately and tried another hard drive.
Also this didn't resolve the problem.

Back to the software I reïnstalled all the drivers I could find on the website of Asus, deleted Avast antivirus and installed AVG free antivirus.
And that's the point where I'm at now.

These are my spec:
AMD Phenom II X2 550
Asus M4A78LT-M AMD 760G
2x1GB Kingston DDR3 PC8500 CL7.0
2x2GB Corsair (have to look this on up)
WD 320GB HD
Windows 7 64bit.

I've attached the file you need in the attachement along with the minidumps.

Thanks in advance
Dimitri

Thedoctor44 · 30 Apr 2014

First of all I suggest updating your graphics driver as it's very outdated.

You can follow these instructions if you are unsure how to update it.

http://support.amd.com/en-us/kb-arti...s-install.aspx

Code:

fffff880`04093000 fffff880`040e3000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 02:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

dimyke · 30 Apr 2014

will do right away!
i'll let you know how it goes (=.

dimyke · 30 Apr 2014

Quote: Originally Posted by Thedoctor44

First of all I suggest updating your graphics driver as it's very outdated.

You can follow these instructions if you are unsure how to update it.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Code:

fffff880`04093000 fffff880`040e3000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 02:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

It's an APU. (so no dedicated card)
The auto detect and install software from AMD says the latest drivers are allready installed.
Altho I installed the newest CCC package.
Would that do the job?

Thedoctor44 · 30 Apr 2014

Try updating it via Device Manager.

dimyke · 30 Apr 2014

So I installed the new CCC which didn't install the drivers for the APU.
So I googled it and fount the drivers for the HD3000 series here:
AMD Catalyst? Display Driver

Now they're up to date.
I keep you posted.

Thedoctor44 · 30 Apr 2014

Sorry I couldn't help that much in regards to updating your driver.
I've never actually had an AMD card so I don't have much knowledge on their drivers and where you'd have to go to update them.

dimyke · 30 Apr 2014

Quote: Originally Posted by Thedoctor44

Sorry I couldn't help that much in regards to updating your driver.
I've never actually had an AMD card so I don't have much knowledge on their drivers and where you'd have to go to update them.

No worries at all!
I didn't knew they were so outdated.
+ AMD and support for drivers isn't good at all.

But I hope this solves some of the problems.
If it doesn't i'll reply here or mark it as solved.

Thedoctor44 · 30 Apr 2014

Yeah that's what I've heard which is why I'm reluctant to change from Nvidia.

But yes, any more problems let me know. :)
Otherwise when you feel confident that the issue has been resolved then mark the thread as solved.

dimyke · 05 May 2014

unfortunately, the issue hasn't been resolved.
Mostly the BSOD's appear when surfing. Could the cause lie anywhere there?
Shall I upload the new BSOD minidump files?