progressive and recurring BSOD errors (volmgrx, fvevol, msrpc).sys

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    Acronis True Image.

    Either update it to the latest version or uninstall it.

    Also free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Let us know the result. It is important. Things depend on the situation, highly.

    Edit: Well, better you uninstall Acronis. As I said earlier, things depend on it.
    _____________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7A, {fffff6fc40007270, ffffffffc000000e, 2ff0ec860, fffff88000e4e630}
    
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
    *** WARNING: Unable to verify timestamp for tdrpm273.sys
    *** ERROR: Module load completed but symbols could not be loaded for tdrpm273.sys
    GetPointerFromAddress: unable to read from fffff80003acb278
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    
    ---------
      My Computer


  2. Posts : 25
    Windows 7 ultimate x64 sp 1
    Thread Starter
       #22

    alright thanks. I think I will disable true acronis from starting up and updating it first rather than uninstalling it. Since I do use it for my monthly image backups.

    I'll let you know if I keep getting BSODs but why does it show a corrupted memory in your report?
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #23

    Jinian, we need to see the situation after uninstalling Acronis.

    Initially I also thought that updating will be good; but seeing the degree of corruption I cannot see any other good way other than totally uninstalling it.

    Try to understand it, mate. The uninstallation is a MUST. Because, if any sort of these F4 or 7A bugchecks occur even after uninstalling Acronis, you have to replace your discs, irrespective of the test results.

    Disabling or otherwise will not serve our purpose at all.
      My Computer


  4. Posts : 25
    Windows 7 ultimate x64 sp 1
    Thread Starter
       #24

    Ok, It will uninstall it completely then. But why did you initally give me the option to update it to the latest version though?

    In regards to the times I would need an image backup, can I at least install it only at that time to make that image backup and then uninstall true acronis right afterwards?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #25

    Yes, initially I thought that update will be OK. But later it appeared that the situation is critical; and Acronis is to go to take further decisions.

    Because, it is very important to see the storage behavior without Acronis installed.

    Backup and restore programs can cause disk instability. But .... the degree of corruption is very high.

    Dont think about images right now, because at first it is to see the situation how it goes without Acronis.
      My Computer


  6. Posts : 25
    Windows 7 ultimate x64 sp 1
    Thread Starter
       #26

    Thanks. I have uninstalled acronis completely, let's see how it goes. I edited my msconfig startup like you instructed, The only startup programs I have now running are western digital auto backup(for my external harddrive that is always plugged into my cpu), yahoo messenger, dropbox and microsoft security essentials(antivirus). Hopefully those won't cause problems. I really hope I can use still install acronis for a image data backup and then uninstall it right afterwards like mentioned previously some time next month.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    OK, let us see how it goes. :)

    If the computer runs smooth for at least one week, then you may install an updated version of Acronis. :)

    Otherwise it is a different story, which will not be very fortunate.
      My Computer


  8. Posts : 25
    Windows 7 ultimate x64 sp 1
    Thread Starter
       #28

    Hi,
    Thanks for all the help guys. Ever since the last post, my computer has been running fine with rarely any bsod's happening after uninstallation of acronis true image. But nowadays BSOD errors has been occuring yet again even without acronis true image installed. It didn't occur as frequent as before but does happen more moderately, and seems to happen more often during times of great activity and usage of RAM and harddrive.

    Please view my bsod errors and dM log posted below. I am getting a rdboost.sys bsod error, but sometimes also get the old volmgrx as well.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #29

    Stop 0xF4 and stop 0x7A both indicate the same thing, disc hardware error.

    I would suggest you to install windows in a partition of the Seagate SSD and see if it causes that BSOD or not. We cannot test the SSD in hand, so we need to take this way.
      My Computer


  10. Posts : 25
    Windows 7 ultimate x64 sp 1
    Thread Starter
       #30

    THanks, but is there another way. I really don't want to be reinstalling all my programs again, I use countless lots.
    I also have no clue how to install windows in a separate partition in my 111GB ssd drive? Would you suggest getting a new one instead, or installing it in my 1tb SATA drive?
      My Computer


 
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