Randomly getting BSOD

Page 1 of 2 12 LastLast

  1. Posts : 20
    Windows 10 Home x64
       #1

    Randomly getting BSOD


    Just randomly getting BSOD, have re installed Windows 7 and that hasn't fixed it, so over to you guys
    Zip file attached
    The time before last that I got a BSOD, the screen was blue, then it went to Vertical Black and white lines instead of blue
    Last edited by muldy29; 18 Nov 2013 at 15:44. Reason: Adding extra info
      My Computer


  2. Posts : 20
    Windows 10 Home x64
    Thread Starter
       #2

    Just gone again
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    Code:
     
     ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007d76148
    Section       @ fffffa8007d762d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
     Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xb200004000000800
    Your Bug Check is being caused by a hardware fault. More specifically, the L0 cache in the CPU. This may be caused by an overheated or damaged CPU. There's a couple of steps you could take if you feel comfortable doing maintenance on the inside of your PC. First would be to give it a complete cleaning and removal of dust. Next would be to remove the CPU cooler or heatsink, clean them and apply new heatsink compound. If this is not something you feel qualified to do, the best course of action would be to take it to a service center and have them perform the cleaning.

    BIOS Version: American Megatrends Inc. V1.10, 04/09/2009
    You might also check to see if there's a BIOS update for you system.
      My Computer


  4. Posts : 20
    Windows 10 Home x64
    Thread Starter
       #4

    Been fine, now gone again


    Have replaced the heat sink and fan with an Arctic Cooler, running at around 50 degrees normal now.
    No BSOD for almost a week, then tonight it just goes, is it still the same thing?
      My Computer


  5. Posts : 4,161
    Windows 7 Pro-x64
       #5

    Looks the same. Examine the area around the CPU socket carefully and make sure no heat sink compound is on the board. Also check for dark areas on the board.

    From the dump:
    Code:
     
     WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80071fc8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
     ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80071fca08
    Section       @ fffffa80071fcb90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
     Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xf200004000000800
    And from the event log:

    Code:
     
     Event[138]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2013-12-08T20:54:49.902
      Event ID: 18
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Tony-PC
      Description: 
    A fatal hardware error has occurred.
     Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor ID: 0
      
     Event[139]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2013-12-08T20:54:49.918
      Event ID: 18
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Tony-PC
      Description: 
    A fatal hardware error has occurred.
     Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor ID: 2
    
      My Computer


  6. Posts : 4,161
    Windows 7 Pro-x64
       #6

    I forgot to mention: It looks like the cores on one side of the chip (cores 0,2) are having the problem. You might verify that your compound is evenly spread and not too thick. No compound is better than too much. The compound should be very thin and evenly spread. While you're in there, re-seat your CPU and check the board under it for dark areas.
      My Computer


  7. Posts : 20
    Windows 10 Home x64
    Thread Starter
       #7

    Ok, have replaced the heatsink with a better one and the system was fine until tonight, playing WoW and PVPing and boom BSOD, then on reboot another BSOD in an endless cycle, Tried System repair and it said it couldnt fix the problem automatically, then on reboot, i got into Windows, can you guys help again? Attached is the zip from just now, after i got back into Windows
      My Computer


  8. Posts : 4,161
    Windows 7 Pro-x64
       #8

    There's no dump(s) in your upload.

    I looked at the system log and it's showing what could be power or disk fault shutdowns and at each restart it's showing some strange filter driver results. We'll need to approach the problem from several paths but it's critical that you perform the steps below, in order, to attempt to establish a stable system. As a side note, you have an application called Flux that is by some considered trojan malware. It has a backdoor link to your system and uses any camera attached. It also sends data to an IP address in China. Item #1 below should disable it and a few other questionable/suspect applications for the time being. (Apple Daemon, Fitbit and Garmin Express) These can cause instability.

    1. Control Panel\All Control Panel Items\Administrative Tools > Right click System Configuration and select Run as Administrator > Click Startup Tab
    Uncheck all items EXCEPT Microsoft Security Essentials (MSC). Click OK and reboot. Leave these settings until the completion of this thread.

    2. Run a disk check (chkdsk) with repair on drive D: first. When it completes, run the check on drive C:. (This will require a restart to begin.)

    3. Run SFC /scannow from an elevated command prompt taking special note that if it finds errors, you may need to reboot and run it again. If/When it completes with no errors, continue with the next step. If you still get errors after three runs, report back and STOP here.

    4. Download and run AdwCleaner then reboot. Report back with the results of that scan. (Attach the list)
      My Computer


  9. Posts : 20
    Windows 10 Home x64
    Thread Starter
       #9

    1. Done
    2. Done, no errors on both drives
    3. No errors on first scan
    4. # AdwCleaner v3.203 - Report created 26/04/2014 at 19:12:32
    # Updated 26/04/2014 by Xplode
    # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username : Tony - TONY-PC
    # Running from : D:\Users\Tony_2\Downloads\AdwCleaner.exe
    # Option : Scan

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****

    Folder Found C:\Users\Tony\.android

    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****


    ***** [ Browsers ] *****

    -\\ Internet Explorer v11.0.9600.17041


    -\\ Google Chrome v34.0.1847.116

    [ File : C:\Users\Tony\AppData\Local\Google\Chrome\User Data\Default\preferences ]

    Found [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}

    *************************

    AdwCleaner[R0].txt - [725 octets] - [26/04/2014 19:12:32]

    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [784 octets] ##########
      My Computer


  10. Posts : 4,161
    Windows 7 Pro-x64
       #10

    Ok, run a full scan with Malwarebytes Antimalware. Use the free version and make sure the install doesn't have any additional add-ons such as tool bars, etc. After starting don't click on the trial or the activate. Let it update then run the scan.

    Is the system stable with the configuration from #1 above?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:41.
Find Us