Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Various random BSODs w/ different causes, booting difficulties, etc

08 May 2014   #1

Windows 7 Ultimate x64 SP1
Various random BSODs w/ different causes, booting difficulties, etc

Hello there guys, from the thread title you can already guess my issue is not simple. My computer is about four years old, and I use it intensively, so obviously sooner or later this would lead to issues.

For the past two weeks, I have been getting BSODs randomly, at first the cause was ndis.sys, which was caused by DAEMON TOOLS LITE. I uninstalled that and that specific BSOD was gone, but later, at random moments during gameplay I was getting strange "static-like" screens followed by BSODs, apparently caused by graphics driver. I have uninstalled the graphics driver and reinstalled it multiple times, apparently the BSODs stopped, but they came back and occasionally happen.

Yesterday it happened again, but then worse stuff started to happen. BlueScreenView points ntoskrnl.exe (BAD_POOL_HEADER) as cause for the most recent Blue Screens, and Windows started having boot difficulties, entering reboot loops (disabling auto-reboot results in an error). I have tried multiple things while in Safe Mode, HOWEVER sometimes I got a different BSOD even while in safe mode (the error was SYSTEM_SERVICE_EXCEPTION, as you can see in the minidump file). The recovery console doesn't work, triggering some kind of hard drive error. Today it has been VERY difficult to start Windows after a BSOD, I wasn't even being given the option to boot into safe mode, did various full shutdowns plugging the power cable off, and after multiple tries Windows just started normally.

I have a lot of stuff on my hard drive that I don't want to lose, and the amount of data is too big, which means formatting is not the best option here. I would really like to do a repair install, however my Windows 7 Ultimate x64 has SP1 installed, and my installation disk does not have SP1. I have tried to uninstall SP1 through Programs and Resources, but that caused my OS to "freeze". I need to get it uninstalled in order to do a repair install, right?

I have used the SF Diagnostic Tool and collected what I could. I'm currently in Safe Mode and after sometime I'm getting more and more BSODs and exception errors were happening. I'm attaching that data to this post. I also took two photos with my smartphone I was not able to transfer because Zune is not working in Safe Mode. I can try upload them later.

If I had to bet, I'd say my hard drive is screwed. But if it's salvageable, I would do anything to extend its life a little bit more :P


EDIT: List of repair tasks performed:

- Uninstalled graphics card driver clearing all registry keys and files associated with it, reinstalled it, repeated this process multiple times (currently the driver is NOT INSTALLED);
- Uninstalled the Catalyst Control Center (currently NOT INSTALLED);
- Performed complete power-draining shutdowns multiple times;
- Ran chkdsk (not through command prompt, will attempt chkdsk /f later)
- Tried to uninstall SP1 in order to perform repair install (unsuccessful, crashed while uninstalled through Control Panel, and resulted in an error while trying through elevated command prompt).
- Attempted using Recovery Console (unsuccessful, causes a BSOD or disk read error);

- Currently unable to boot outside of Safe Mode, BSODs ocurring randomly while in Safe Mode.
- Noticed motherboard drivers are out of date, I haven't messed with this yet because i'm not sure the issue is related to this.

My System SpecsSystem Spec
08 May 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit


Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.

Edit: Plan to update the BIOS to Version 3029, too.
BugCheck 3B, {c0000005, fffff80003dd562f, fffff88005db0e60, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpCaptureObjectCreateInformation+2f )

Followup: MachineOwner
BugCheck A, {1000cf2f0, 2, 1, fffff80003a94993}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+2b3 )

Followup: MachineOwner
BugCheck C0000221, {fffff8a000180ab0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5ff )

Followup: MachineOwner
My System SpecsSystem Spec
08 May 2014   #3

Windows 7 Ultimate x64 SP1

Hello Arc,

Thanks for your reply.

The condition of the computer went from bad to worse. I cannot even boot now, even in safe mode. Tried to boot from an installation DVD, and that failed too, the disc loaded, but after the files from the disc were loaded, a message told me to insert the installation disc and reboot, so I think something is preventing it from loading correctly. Recovery options give a disk read error (BSOD with just 2 lines of text).

I am going to a store right now to purchase a brand new flash drive to make it bootable, and try to repair my installation through it. Will post the result when I'm done. How long does it take to run memtest? I'm afraid I'm unable to keep my computer working overnight.

Thank you again for your help!
My System SpecsSystem Spec

09 May 2014   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Quote   Quote: Originally Posted by snipermaws View Post
Recovery options give a disk read error (BSOD with just 2 lines of text).
Test the HDD using Seatools for DOS.
My System SpecsSystem Spec

 Various random BSODs w/ different causes, booting difficulties, etc

Thread Tools

Similar help and support threads
Thread Forum
BSODs when booting up computer
Hello, I got some BSOD troubles I hope you fine folks can help me with. So let me describe what's been happening: Whenever I cold boot up my computer first thing in the morning, chances are the computer will get a BSOD. After maybe 15 minutes of shenanigans, the computer works just fine for the...
BSOD Help and Support
Multiple BSODs after booting from hibernation in morning
My Win7 Ultimate X64, on an E6510 pc experiences most the BSOD after it has booted in a morning after being hibernated the night before. The details of the BlueScreen description is: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 1033 ...
BSOD Help and Support
Constant BSODS, Issues booting, erratic Video Card Fan on boot, etc.
Hopefully the dump files attached will be more telling than my explanation. This computer is a custom build that has been plagued with BSOD's and has had problems booting after a year of owning it. The symptoms seem so random to me that I haven't been able to pin down anyone one thing as the...
BSOD Help and Support
Windows7 not booting; BSoDs
Hello! I am using a Dell 1640 laptop with 4Gb of RAM, which is running on the Windows 7 Home Premium 32 bit version. A few hours ago, I tried to partition a memory stick, without a positive result, as I could not get the laptop to recognise the memory stick as a hard drive. So I downloaded...
BSOD Help and Support
Strange totalcrash and afterwards booting difficulties
I was using my computer normally, then suddently he crashed heavily. Monitor black, sound stop, keyboard dead. I restartet manually (pressing the button on the tower), then something strange happend, which never happened to me before: He made strange beeps and the monitor stayed black. The...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:54.
Twitter Facebook Google+