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BSOD Occuring Randomly
Hello,
Attached you will find the logs created with SF Diagnostic Tool.
I have no idea what's causing the crashes, but Outlook 2013 is always running when it happens.
Thanks in advance for helping me out.
Hello,
Attached you will find the logs created with SF Diagnostic Tool.
I have no idea what's causing the crashes, but Outlook 2013 is always running when it happens.
Thanks in advance for helping me out.
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7A, {c045dc98, c000000e, 872ba860, 8bb939e8} GetPointerFromAddress: unable to read from 82dba834 Probably caused by : memory_corruption Followup: memory_corruption ---------Please do the following and report the details:Code:ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified. DISK_HARDWARE_ERROR: There was error with disk hardware BUGCHECK_STR: 0x7a_c000000e
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.
You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run.
Now go through the hard drive checks:
SeaTools for DOS and Windows - How to Use
Thank you very much for your answer.
I ran the /chkdsk, it showed up as "not damaged".
I downloaded the seatools for windows, ran the Short-DST and Short Generic test. No errors were found (I suppose, it returned "Test Passed").
Should I do the DOS-test as well?
During the Long Generic test, it returned "Long Generic - FAIL". What's the next step to take?
Okay. Thank you.
Is there something wrong with the current hard disk?
Could you recommend a hard disk which is compatible with this pc? Currently this is a "FUJITSU MJA2250BH G2 ATA".