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Windows 7: BSODs in Win7 64-bit; mainly SYSTEM_SERVICE_EXCEPTION (3b)

22 May 2014   #11

Win7 Ult x64

another BSOD, but only 1 so far: 052114-9001-0 PAGE_FAULT_IN_NONPAGED_AREA (50)
  • uninstall and then clean install of latest nVidia driver (335.23)
  • uninstall and then reinstall latest version:
    • Silverlight
    • Flash Player
    • Firefox
  1. BSOD while watching Netflix in Firefox (after ~30 min, after reboot was able to watch the rest)
Report attached as usual and link to full memory dump (052114-9001-0) to Thedoctor44

P.S. ran FurMark 1.13 (15 min Benchmark) without any problem

My System SpecsSystem Spec
22 May 2014   #12


The dump file you linked to on your google drive is way too large.
A Complete Memory Dump is massive.
I can try and download it but it'll take a while.

EDIT: The dump file was corrupt.
Bad RAM can cause this.

In the meantime I suggest memtest86.

Memtest86 will test your RAM

information   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Can you also change your dump file setting to Kernel Memory Dump.
Follow these instructions.

Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
22 May 2014   #13

Win7 Ult x64

True... the full dump weighs in @ 8 GB and have been zipping down to 1 - 2 GB

No problem, changed to Kernel Memory Dump

I'll start the memtest now. 8+ passes is going to take awhile. Let you know tomorrow. Thanks for the help.
My System SpecsSystem Spec

23 May 2014   #14

Win7 Ult x64

Ran memtest for 30 hrs, 13 passes completed without any errors.
My System SpecsSystem Spec
14 Jul 2014   #15

Win7 Ult x64

Quote   Quote: Originally Posted by Thedoctor44 View Post
[lots of good advice]
I thought I should post an update.

Short version: it was the RAM.

Interesting note (might be handy since a lot of G.Skill DDR3 and AMD CPUs are bought by enthusiasts):
  • I stumbled on a sticky at the G.Skill forum addressing the problem experienced if you have 1600 MHz DDR3 with AMD Phenom II CPUs.
  • Have to set the timings and DRAM Voltage manually and most of the time boost the CPU-NB voltage by +0.10V
  • This is due to the Phenom II CPUs internally be designed to support up to 1333 MHz DDR3; auto settings tend to result in slight system instability.

Here's the link: AMD CPU + G.Skill DDR3-1600 - G.SKILL TECH FORUM

Long story short:
  1. Following the advice of G.Skill tech support resulted in much less frequent BSODs (again varying stop codes.)
  2. BUT about 2 weeks ago, my machine wouldn't boot.
  3. Tried 1 stick at a time and found that 1 would boot and the other wouldn't.
  4. Bought a used Micron 4GB 1600 MHz stick and it booted right up and has been running totally stable for 2 full weeks (~ 120-150 hrs) at 1600 MHz with its specified timings set manually
Thanks again for all your help Thedoctor44; currently have sent in a RMA request to G.Skill
My System SpecsSystem Spec

 BSODs in Win7 64-bit; mainly SYSTEM_SERVICE_EXCEPTION (3b)

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