BSOD problem


  1. Posts : 7
    Windows 7 Enterprise x64
       #1

    BSOD problem


    Please help. I don't usually come to a forum for help, since I am rather good at computer my self... but I am stuck at a dead end... and don't have time to sort it out. Can some one please help me with the BSOD problem. That would be great.
    Here are the error logs

    050414-24382-01.dmp 04/05/2014 17:24:45 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 fffff800`032a89e3 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\050414-24382-01.dmp 4 15 7601 262,144 04/05/2014 17:38:51
    ------------------------------------------------------------------------------------------------------
    051514-18907-01.dmp 14/05/2014 22:33:09 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 fffff800`0326e9e3 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\051514-18907-01.dmp 4 15 7601 262,144 15/05/2014 19:04:35

    Both caused by ntoskrnl.exe. But I am guessing I have an incorrect driver installed that is related to this program.

    I have uploaded the dump files.
      My Computer


  2. Posts : 7
    Windows 7 Enterprise x64
    Thread Starter
       #2

    Here is my computer info
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
       #3

    Hi there,

    Two of your dumps are blaming this USB3 driver,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\iusb3hub.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iusb3hub.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
    Probably caused by : iusb3hub.sys ( iusb3hub+1be7 )
    It's from 2012,

    Code:
     Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
        Image name: iusb3hub.sys
        Timestamp:        Mon May 21 00:21:36 2012 (4FB9ED00)
        CheckSum:         00057F89
        ImageSize:        0005D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Reference Table - iusb3hub.sys

    Try updating that.

    The other dump is blaming your internet accelerator driver,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cfosspeed6.sys
    *** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
    Probably caused by : cfosspeed6.sys ( cfosspeed6+ddf50 )
    Driver Reference Table - cfosspeed6.sys

    Also from 2012,

    Code:
    Image path: \SystemRoot\system32\DRIVERS\cfosspeed6.sys
        Image name: cfosspeed6.sys
        Timestamp:        Thu Aug 16 06:41:12 2012 (502CF878)
        CheckSum:         001B441D
        ImageSize:        001B8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try updating that as well.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Well I'm no BSOD expert but I do have a question. When you find the time could you answer it.

    I see you have Windows 7 Enterprise x64 which usually means the system is backup up by a I.T.Department. Have you contacted your I.T. Department with your problem.
      My Computer


  5. Posts : 7
    Windows 7 Enterprise x64
    Thread Starter
       #5

    Thank You


    Thanks.

    This really helped me.
      My Computer


 

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