BSOD after unplugging HDMI-Cable from Intel NUC

muffn · 17 May 2014

Hi guys,

I just bought an Intel NUC D34010WYKH and installed Windows 7 x64 and all Intel drivers needed. I want to connect to that Computer via Windows Remote, so I don't need a monitor connected.
But every time I disconnect the screen a bsod occurs. I attached the necessary files for you in a zip. Could you please take a look at these?
I could not note down the message because I had no monitor connected and the system restarts immediately so there was no time to plug in the cable again. I hope it's all in the zip.

Thank you so much in advance!
muffn

matts6887 · 17 May 2014

From what i could research; it appears the bsod is pointing to your onboard graphics driver. I would go to your motherboard manufacturers site and download the latest drivers. Then; uninstall the drivers that currently exist; and reinstall the drivers that you downloaded. Try that out and see what happens. Post back if no results.

Golden · 18 May 2014

Code:

fffff880`0a5f48c0  fffff880`04c6f2b4Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x6f2b4

Kaspersky is identified as the cause in the latest .dmp - uninstall it completely and replace with MSE.

muffn · 18 May 2014

Thank you for your replys!
I uninstalled the Intel vga drivers completly and replaced them with the Microsoft wddm legacy drivers. no more bsod!
Bye!
muffn

Golden · 18 May 2014

Keep an eye on Kaspersky...its clearly identified as an issue. See post #3.