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Windows 7: Windows has unexpected shutdown

18 May 2014   #1
prabhu2289

windows 7 ultimate 64 bit
 
 
Windows has unexpected shutdown

Im getting below error after the restart.and attached log based on followed by below url.

Blue Screen of Death (BSOD) Posting Instructions

Help me.




Thanks in advance.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80045C84E0
BCP2: FFFFF8800404ACB0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051814-18673-01.dmp
C:\Users\Prabhu\AppData\Local\Temp\WER-50731-0.sysdata.xml

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My System SpecsSystem Spec
.
18 May 2014   #2
Thedoctor44

 

Update your Intel graphics driver as it's out of date.
Download the latest version here:

https://downloadcenter.intel.com/Default.aspx

Code:
BugCheck 116, {fffffa80045d44e0, fffff88004032cb0, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )
Code:
fffff880`0400f000 fffff880`045e2500   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed May 06 19:22:19 2009 (4A01D55B)
    CheckSum:         005D8353
    ImageSize:        005D3500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
26 May 2014   #3
prabhu2289

windows 7 ultimate 64 bit
 
 

Thank u so much.. Its solved now. :):):)
My System SpecsSystem Spec
.

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 Windows has unexpected shutdown




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