New
#11
Hi
The long generic test is passed. i ll try again in dos mode, but still BSOD is coming. can you analyze dmp files please?
The long generic test is passed. i ll try again in dos mode, but still BSOD is coming. can you analyze dmp files please?
The dumps report a stop 0xF4 BSOD. probably caused by csrss.exe.
That means, a critical object is terminated while it was in use. Usually it the the disc. Something is making the disc fail. It may be the disc itself failing, it may be the SATA cables are bad (or loose), it may be the SATA port on the motherboard is failing, it may be there is some backup or defragment tool that is causing issue, it may be the file system of the disc corrupted, it may be the file system driver of an antivirus is not letting the disc work properly, or it may be a virus.Code:BugCheck F4, {3, fffffa800e5bbb30, fffffa800e5bbe10, fffff800031d1db0} ----- ETW minidump data unavailable----- Probably caused by : csrss.exe Followup: MachineOwner ---------
You had another essence of bugcheck, stop 0x7A. Let us see it:
Code:2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_DATA_INPAGE_ERROR (7a) The requested page of kernel data could not be read in. Typically caused by a bad block in the paging file or disk controller error. Also see KERNEL_STACK_INPAGE_ERROR. If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185, it means the disk subsystem has experienced a failure. If the error status is 0xC000009A, then it means the request failed because a filesystem failed to make forward progress.Code:ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified. DISK_HARDWARE_ERROR: There was error with disk hardwareThat is why I am behind the disc. Dumps were analyzed at the due time, before replying to you.Code:3895 errors : !Ntfs (fffff88001345000-fffff88001345fff)
As the disc check is free from errors, you re-seat the sata and power.
Also, change the SATA cable if possible. Apply it to a different port on the motherboard. Make it sure that the screws holding the disc with the stand are properly tightened in all the screw-holes.
As a caution, uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Then do some virus scans. Scan the system for possible virus infection with the following programs.
Let us know hew it went.