BSOD at random times, error 0x0000001E and 0x0000001A


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    BSOD at random times, error 0x0000001E and 0x0000001A


    Hi everyone, recently our desktop computer has started to crash and get the dreaded BSOD. Initially it appeared to be a problem with a driver for one of our phones, which I removed but the problem has resurfaced. Seems to be getting more regular and taking the computer longer to reboot and login now. Attached is the crash dump file as per the posting instructions, along with 2 pictures of the BSODs themselves. Any help on how to fix this would be much appreciated.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    fffff800`049f11e0  fffff880`02e14fb2Unable to load image \SystemRoot\System32\Drivers\N360x64\0502020.003\SYMNETS.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMNETS.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
     SYMNETS+0x14fb2
    fffff800`049f1640  fffff880`06831190Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20140502.001\IDSvia64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for IDSvia64.sys
    *** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
     IDSvia64+0x9190
    Uninstall any and all Symantec/Norton products completely. Replace with MSE

    Code:
    fffff800`049f17c8  fffff880`04acad68Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x1dd68
    
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff880`04aad000 fffff880`050c4000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Jul 03 03:15:07 2009 (4A4CF223)
        CheckSum:         005C2509
        ImageSize:        00617000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Name	ATI Radeon HD 4350
    Update your video card driver from this site.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa80508858f1, 1, fffff88003ced607, 5}
    
    
    Could not read faulting driver name
    Probably caused by : afd.sys ( afd!AfdDispatchDeviceControl+47 )
    
    Followup: MachineOwner
    ---------
    Update Windows fully, then run a RAM test - minimum of 8 passes:
    RAM - Test with Memtest86+
      My Computer


 

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