Random BDOD. Restoring did not help.


  1. Posts : 33
    Windows 7 x64
       #1

    Random BDOD. Restoring did not help.


    Hello there. I haven't had a BSOD for months but lately they are back again. No idea where to start. Attaching the reports. Would appreciate any help
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hello,

    Could you take a look at this thread for your error code.

    Let us know your findings.

    STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Usra\Downloads\PCNAME-20_05_2014_231749_83\051314-29858-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`032936d0
    Debug session time: Tue May 13 20:10:45.982 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:31.950
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800b664010, fffff880049b72b0, 0, 2}
    
    Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1392b0 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800b664010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff880049b72b0, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+1392b0
    fffff880`049b72b0 4055            push    rbp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`0238e9c8 fffff880`042ff140 : 00000000`00000116 fffffa80`0b664010 fffff880`049b72b0 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0238e9d0 fffff880`042fee4a : fffff880`049b72b0 fffffa80`0b664010 fffffa80`0abb0d50 fffffa80`0abb6410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`0238ea10 fffff880`043a5f13 : fffffa80`0b664010 00000000`00000000 fffffa80`0abb0d50 fffffa80`0abb6410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`0238ea40 fffff880`043cfcf1 : 00000000`ffffffff 00000000`0000077a 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`0238eb20 fffff880`043ce437 : 00000000`00000102 00000000`00000006 00000000`0000077a 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`0238eb50 fffff880`043a12d2 : ffffffff`ff676980 fffffa80`0abb6410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`0238ebf0 fffff880`043cdff6 : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`0ac55168 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`0238ed00 fffff800`033622ea : 00000000`04f8c888 fffffa80`0abafb50 fffffa80`06707b30 fffffa80`0abafb50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`0238ed40 fffff800`030b68e6 : fffff880`03088180 fffffa80`0abafb50 fffff880`030930c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`0238ed80 00000000`00000000 : fffff880`0238f000 fffff880`02389000 fffff880`07302d40 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+1392b0
    fffff880`049b72b0 4055            push    rbp
    
    SYMBOL_NAME:  nvlddmkm+1392b0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51427b3c
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0487e000 fffff880`05329000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Mar 15 07:37:00 2013 (51427B3C)
        CheckSum:         00A8D47C
        ImageSize:        00AAB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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