Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random BDOD. Restoring did not help.

20 May 2014   #1

Windows 7 x64
Random BDOD. Restoring did not help.

Hello there. I haven't had a BSOD for months but lately they are back again. No idea where to start. Attaching the reports. Would appreciate any help

My System SpecsSystem Spec
20 May 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Could you take a look at this thread for your error code.

Let us know your findings.

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Usra\Downloads\PCNAME-20_05_2014_231749_83\051314-29858-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`032936d0
Debug session time: Tue May 13 20:10:45.982 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:31.950
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800b664010, fffff880049b72b0, 0, 2}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1392b0 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa800b664010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880049b72b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:

fffff880`049b72b0 4055            push    rbp






fffff880`0238e9c8 fffff880`042ff140 : 00000000`00000116 fffffa80`0b664010 fffff880`049b72b0 00000000`00000000 : nt!KeBugCheckEx
fffff880`0238e9d0 fffff880`042fee4a : fffff880`049b72b0 fffffa80`0b664010 fffffa80`0abb0d50 fffffa80`0abb6410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0238ea10 fffff880`043a5f13 : fffffa80`0b664010 00000000`00000000 fffffa80`0abb0d50 fffffa80`0abb6410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0238ea40 fffff880`043cfcf1 : 00000000`ffffffff 00000000`0000077a 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0238eb20 fffff880`043ce437 : 00000000`00000102 00000000`00000006 00000000`0000077a 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0238eb50 fffff880`043a12d2 : ffffffff`ff676980 fffffa80`0abb6410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0238ebf0 fffff880`043cdff6 : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`0ac55168 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0238ed00 fffff800`033622ea : 00000000`04f8c888 fffffa80`0abafb50 fffffa80`06707b30 fffffa80`0abafb50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0238ed40 fffff800`030b68e6 : fffff880`03088180 fffffa80`0abafb50 fffff880`030930c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0238ed80 00000000`00000000 : fffff880`0238f000 fffff880`02389000 fffff880`07302d40 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`049b72b0 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+1392b0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys


FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0487e000 fffff880`05329000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Mar 15 07:37:00 2013 (51427B3C)
    CheckSum:         00A8D47C
    ImageSize:        00AAB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec

 Random BDOD. Restoring did not help.

Thread Tools

Similar help and support threads
Thread Forum
BDOD screenshot attached
Hello, Im attaching a screenshot about the issue. I need help find out what this is about. system: windows 7 6gb ram cpu intel i3 https://image.*******/gsYr4b/CCA7_DF01_1_C51_42_FA_9610_011_D292_EC1_D8_thumb_jpeg_da3a747330cc3435a7a143d5574f8243.jpg
BSOD Help and Support
BDOD intermittent... error with NTKRAMP.EXE ???
While I'm waiting for BSOD utility software to create the report, I will post my problem I got BSOD problem intermitently. I install the software WhoCrashed to diagnose the problem and it came back with Probably an error with NTKRPAMP.exe Any idea on how i could resolve this problem? ...
Hardware & Devices
BDOD Please help
BSOD Help and Support
Unexpected shutdown / BDOD on a new computer with Win 7
Over the last month or so I get almost every day an unexpected shutdown of BSOD type which I cannot resolve. The sympthom is: sometimes when I wake the computer from sleep, it is restarting from boot. I can't see what was the situation before than because it was sleeping, but it doesn't look good...
BSOD Help and Support
Win7 Pro x64 Constant BDOD Please Help
Hi, I wonder if anybody can help me. I have been having constant BSOD on Win7 Pro x64 on my Dell Studio 1557 Core i7 720QM, ATI 4570 HD, Intel Wifilink 5300 AGN. All drivers and BIOS are up to date as of 21/10/2010 with Dell or Intel latest drivers. I have reinstalled the OS at least 3 times, these...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:39.
Twitter Facebook Google+