New
#1
BSOD hibernate, amd-grafics, INTERNAL_POWER_ERROR (a0)
Hello,
I have following BSOD while I tried to shutdown to HIBERNATE.
I used the KB2541014 patch from microsoft and I tried also the powercfg 100% of memory command.Code:Problemsignatur: Problemereignisname: BlueScreen Betriebsystemversion: 6.1.7601.2.1.0.768.3 Gebietsschema-ID: 1031 Zusatzinformationen zum Problem: BCCode: a0 BCP1: 0000000000000009 BCP2: FFFFFFFFC0000001 BCP3: 0000000000000001 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Dateien, die bei der Beschreibung des Problems hilfreich sind: C:\Windows\Minidump\052214-23634-01.dmp C:\Users\packard\AppData\Local\Temp\WER-78827-0.sysdata.xml Lesen Sie unsere Datenschutzbestimmungen online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407 Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline: C:\Windows\system32\de-DE\erofflps.txt
I have the newest AMD Driver 13.9 on my Packard Bell LJ71 Notebook with Windows 7 HomePremium x64.
With the WindowsDebuger I have collected following infomation
What is that and is it a software failure or hardware failure ?!Code:Bugcheck Analysis *** INTERNAL_POWER_ERROR (a0) The power policy manager experienced a fatal error. Arguments: Arg1: 0000000000000009, A fatal error occured while preparing the hibernate file. Arg2: ffffffffc0000001, Status code Arg3: 0000000000000001, Mirroring phase Arg4: 0000000000000000 Debugging Details: ------------------ BUGCHECK_STR: 0xA0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre LAST_CONTROL_TRANSFER: from fffff8000391a905 to fffff800036ccbc0 STACK_TEXT: fffff880`06c9fb08 fffff800`0391a905 : 00000000`000000a0 00000000`00000009 ffffffff`c0000001 00000000`00000001 : nt!KeBugCheckEx fffff880`06c9fb10 fffff800`03916694 : ffffffff`ffffffff ffffffff`ffffffff 00000000`001187a6 00000000`00000000 : nt!PopEndMirroring+0x145 fffff880`06c9fbe0 fffff800`0391abc5 : fffff880`06c9fd00 fffff880`00000007 00000000`00000000 fffffa80`00000007 : nt!MmDuplicateMemory+0xb64 fffff880`06c9fcd0 fffff800`0396873a : fffffa80`054ea650 fffff880`01240a8e fffffa80`03a16040 fffff880`012cc244 : nt!PopTransitionToSleep+0xd5 fffff880`06c9fd40 fffff800`036bd8e6 : fffff880`009e8180 fffffa80`054ea650 fffff880`009f2f40 00000000`00692200 : nt!PspSystemThreadStartup+0x5a fffff880`06c9fd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!PopEndMirroring+145 fffff800`0391a905 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!PopEndMirroring+145 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 531590fb IMAGE_VERSION: 6.1.7601.18409 FAILURE_BUCKET_ID: X64_0xA0_IO_DUMPSTACK_INIT_ERROR_nt!PopEndMirroring+145 BUCKET_ID: X64_0xA0_IO_DUMPSTACK_INIT_ERROR_nt!PopEndMirroring+145 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0xa0_io_dumpstack_init_error_nt!popendmirroring+145 FAILURE_ID_HASH: {2bebd859-cf7d-df7b-8fc3-11bfefb9b9dd} Followup: MachineOwner
Last edited by namor82; 22 May 2014 at 12:40. Reason: file attatched