Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD 0x100000b8 Caused by ntoskrnl.exe

22 May 2014   #1

Windows 7 Professional 64bit
BSOD 0x100000b8 Caused by ntoskrnl.exe

Hi everybody, I’ve been trying to troubleshoot this BSOD on behalf of a friend. She says she is getting this BSOD when running audio applications (Finale, Pro Tools) in particular. I tried updating graphics and audio device drivers but it hasn’t helped. I grabbed this dump file but don’t have any experience reading them, BlueScreenView suggested ntoskrnl.exe crashed. I was hoping someone might be able to shed some light on the crashes with this.

It’s an ASUS Core i7 @ 2.3GHz. The RAM has been replaced since the issues began and it’s still Blue Screening. I can get more dumps or more system info if it would help!

*Edit: I'm having her run the Windows Seven Forums Diagnostic Tool now, I'll update when she gets back to me. (sorry)
My System SpecsSystem Spec
22 May 2014   #2


Update your USB 3.0 extensible driver from the Intel Download center.

Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
It's outdated so an update should fix the issue.

fffff880`10125000 fffff880`101e9000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Fri Jan 27 09:35:28 2012 (4F226FE0)
    CheckSum:         000C193B
    ImageSize:        000C4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
However we do need all the system information, ask her to run the DM Log Collector from here.

Then upload the folder created on her desktop.
My System SpecsSystem Spec
22 May 2014   #3

Windows 7 Professional 64bit

Thanks! Hopefully I'll be able to run the DM Log and the Win 7 forum tool over there in person tomorrow and update you all.
My System SpecsSystem Spec

23 May 2014   #4

Windows 7 Professional 64bit

Well, she went off for the long weekend before I could run those utilities, so I'm just gonna mark this as solved for now and open a new thread if updating the USB 3 drivers doesn't work. That way I can be sure to have run the DM Log and Win7 forum tool.

Honestly the USB3 driver does seems like a likely culprit; she said the crashes seem to mostly occur when the Avid MBox (USB Device) is plugged in. Thanks for checking out that log Thedoctor44
My System SpecsSystem Spec
23 May 2014   #5


No leave the thread as unsolved, there is no need to create a new one.
Just post back here :)
My System SpecsSystem Spec

Thread Tools

Similar help and support threads
Thread Forum
BSOD caused by ntoskrnl.exe
Hello everyone, Im having troubles recently when I try to stream and yesterday started as well while playing League of Legends. I play Age of Empires 2, and Im getting BSOD screens only while streaming, if I dont stream the pc works fine, and today it happened again but without streaming, while...
BSOD Help and Support
BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)
Got my first blue screen of death tonight, had 2 firefox opened one watching youtube video another browsing internet. After bsod it restarted i login but just black screen with cursor, ctrl alt delete worked so i shut my computer down. Boot up normally after, check my minidump file, bsod cause...
BSOD Help and Support
BSOD 0x100000B8
Hi, Here is the Whocrashed result about my BSOD : On Sat 28/02/2015 08:25:12 GMT your computer crashed crash dump file: C:\Windows\Minidump\022815-75192-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7769A) Bugcheck code: 0x100000B8...
BSOD Help and Support
Please Help I get all my BSoD's are caused by ntoskrnl What can I do?
I will attach a example but what can I do delete it?
BSOD Help and Support
Help please, BSOD caused by ntoskrnl.exe
Hello, i really need your help hier. My PC is crashed and frozen randomly ( while watching movies, youtube. surf net ) and I cant do anything but hard reset. Here ist the dump file, hope that you guys can read and tell me how to fix it. My specs: AMD Phenom II 1055T 6x2,8ghz ASUS M4N68T-M LE...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:40.
Twitter Facebook