Windows has unexpected shutdown


  1. Posts : 2
    windows 7 ultimate 64 bit
       #1

    Windows has unexpected shutdown


    Im getting below error after the restart.and attached log based on followed by below url.

    Blue Screen of Death (BSOD) Posting Instructions

    Help me.




    Thanks in advance.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80045C84E0
    BCP2: FFFFF8800404ACB0
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\051814-18673-01.dmp
    C:\Users\Prabhu\AppData\Local\Temp\WER-50731-0.sysdata.xml

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      My Computer

  2.    #2

    Update your Intel graphics driver as it's out of date.
    Download the latest version here:

    https://downloadcenter.intel.com/Default.aspx

    Code:
    BugCheck 116, {fffffa80045d44e0, fffff88004032cb0, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )
    Code:
    fffff880`0400f000 fffff880`045e2500   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Wed May 06 19:22:19 2009 (4A01D55B)
        CheckSum:         005D8353
        ImageSize:        005D3500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    windows 7 ultimate 64 bit
    Thread Starter
       #3

    Thank u so much.. Its solved now. :):):)
      My Computer


 

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