Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Multiple BSOD's - after boot to desktop

25 May 2014   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Multiple BSOD's - after boot to desktop

Last week I spent three days tracking down a BSOD issues. Multiple bccodes that all pointed to a driver issue. After running memtest, updating all drivers, and running everyother test I could think cure. Win7 was fine in safe mode only. I finally stumbled across a post that indicated the problem could be from my wireless mouse (Logitech M325). At one point I ran verifier and it indicated HIDClass.sys may be the culprit. In the end I disconnected the wireless mouse, stuck in a USB mouse and all was fine.

I got brave and put the wireless mouse back on and then while downloading a file I got the BSOD: 3A. Off with the wireless mouse and everything has been fine for the last 24 hours. If someone could look at the attached file and see if there is any indication as to what was the cause I would appreciate it. I have used the wireless mouse for over 6 months w/o any problems until now.
My System SpecsSystem Spec
25 May 2014   #2


One thing that has caught my eye is this.

OVERLAPPED_MODULE: Address regions for 'lvuvc64' and 'lvuvc64.sys' overlap

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
As you can see an access violation has occurred, both the drivers involved belong to your Logitech driver.

Your Logitech webcam driver is causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\lvrs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
As you can see it's very outdated.

2: kd> lmvm lvrs64
start             end                 module name
fffff880`0636f000 fffff880`063c2a80   lvrs64   T (no symbols)           
    Loaded symbol image file: lvrs64.sys
    Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
    Image name: lvrs64.sys
    Timestamp:        Wed Jan 18 06:40:36 2012 (4F166964)
    CheckSum:         00061E9E
    ImageSize:        00053A80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it here if you wish to keep it, otherwise remove it completely.

Your Acronis True Image Snapshot Manager driver is also causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\snapman.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
I recommend removing this program but you could try and find an update for it here.

fffff880`01b1d000 fffff880`01b58000   snapman  T (no symbols)           
    Loaded symbol image file: snapman.sys
    Image path: \SystemRoot\system32\DRIVERS\snapman.sys
    Image name: snapman.sys
    Timestamp:        Wed Jan 16 13:44:06 2013 (50F6AEA6)
    CheckSum:         0003B19B
    ImageSize:        0003B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
25 May 2014   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Thank you very much. I had just reinstalled the Logitech web cam drivers yesterday (after the last BSOD) and the current lvrs6.sys is dated 9/21/13. As far as snapman.sys goes the file on my system is dated Monday, ‎March ‎03, ‎2014, ‏‎11:28:53 AM. Newer than what you found, but I had never updated and/or reinstalled Acronis. I'll probably uninstall Acronis anyway as I really haven't used it. Thanks again for taking the time to assist me, I appreciate it!
My System SpecsSystem Spec


Thread Tools

Similar help and support threads
Thread Forum
Multiple different BSOD's at random times - Homebuilt Desktop
Hey, I just built myself a desktop for the first time, and although everything is working just fine, I run into a lot of problems with BSOD's, freezes, and crashes. The three BSOD's I've experienced are as follows in the order that they happened: CACHE_MANAGER - 0x00000034 - Ntfs.sys and...
BSOD Help and Support
Please help Im getting multiple BSOD's on boot both with 0x0000007B
So I decided today I wanted to install a SSD into my system and install a copy of windows on it (It is the OCZ Agility 3 60gb). Anyways I format the drive correctly in order to install windows onto it. I insert the disc and start installing windows onto it from original boot drive (I think that was...
BSOD Help and Support
BSOD Multiple After GPU/PSU upgrade, In Game at First, Now At Desktop
hey everyone, usually i can figure this stuff out on my own, im a technical computer science major, but right now im just stuck for once, i have a hp p6520y quad core desktop which i purchased unmodified and working great, windows 7 home prem 64 bit after 2 months of using the computer i...
BSOD Help and Support
Remove multiple entries in boot device list on Hp desktop windows 7
Need assistance with this problem. When booting system sometimes I hit F9 to select boot device, when I want to boot from dvd or usb. Before you say I can list boot devices in bios I know this, the problem Is UEFI and Legacy my UEFI system is not secure boot and for whatever reason I have to F9...
General Discussion
Multiple cold boot BSOD's, PSU related?
Hello! I'm starting a new thread here, don't want to spam others. Everyday when I turn my computer on, I get a series of BSOD's which causes my system to become unbootable and/or corrupting my raid disk array with data. After an hour spent repairing the array, repairing the boot disk...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:54.
Twitter Facebook