BSOD - primarily when using Lightoom (sometimes just randomly)

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  1. Posts : 26,869
    Windows 11 Pro
       #21

    Golden said:
    Did you replace the faulty RAM?

    If I recall correctly, you:

    1. Got 2 errors when all the DiMM's were inserted; and
    2. Got 0 errors when you tested them individually

    When you performed the individual tests, did you run for a minimum of 8 passes on each?

    If you haven't solved this particular issues, then I would concluded either the RAM and/or motherboard is faulty. You will continue to experience 0x124 BSOD's until you get to the bottom of that.


    Golden is 100% correct. If you have ram problems, a clean install will not help. The ram issue has to be dealt with before anything else. You are getting 0X124 errors which indicate a hardware problem. You received errors while testing ram. The next step is obvious. You have a ram problem. You need to label the sticks and run each stick in each slot for a minimum of 8 passes or until you receive an error. If you receive an error , stop the test and move the stick to the next slot and run the test again, and note which stick received errors and in which slots. That is the only way to determine if the problem is the ram or the motherboard Dimm Slots. Corsair is a reputable and well respected company and has a lifetime warranty on their ram, if you are concerned about that. But, you can have either a bad Motherboard or bad ram. You have to determine which one before proceeding. Again, a clean install will not help and it is not a driver problem. As long as your ram is throwing errors, you will BSOD. You have to fix that before proceeding any further. Period, end of story.
      My Computer


  2. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #22

    So here's the latest update:
    1. Brand new board - checked compatibility with CPU and RAM...both are good
    2. Clean Install...
    3. Ran Memtest Pro for 8 passes - 0 errors

    the system still gives me BSOD - says unrecoverable hardware problem

    Will post memdump here shortly.

    I am clueless at this point...only 2 ideas are left
    1. Either the hard drive carrying the photos has gone bad
    2. Lightroom version is corrupt and is causing issues
    and possibly not enough voltage to RAM? - i have Vengeance 4gb x 4 - with specs 9-9-9-24 with 1.5v
      My Computer


  3. Posts : 26,869
    Windows 11 Pro
       #23

    Oddessit40, I have never heard of memtest Pro. If you will check post #2 it gives a link to the tutorial about memtest, which links to memtest86+. We ask for specific tests for a reason. Please run memtest86+ for 8 complete passes. Even if you get the same results, you will know your ram was tested properly. Memtest86+ is the industry standard and is used by every hardware enthusiast I know, for one simple reason. It is the best test available and better than all the rest.
      My Computer


  4. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #24

    Will run memtest that you recommended. Meanwhile, here's the memdump
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #25

    Code:
    Host Name:                 ODESSIT40_1-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          ODESSIT40_1
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00173
    Original Install Date:     6/9/2014, 9:27:51 AM
    System Boot Time:          6/9/2014, 8:17:15 PM
    I'm not sure why we missed this before, but at this stage I would recommend you stop investing money in hardware, and spend it on a genuine version of Windows. An ASUS OEM on a retail motherboard constitutes a counterfeit installation. Perhaps this installation is a contributor to the problems.
      My Computer


  6. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #26

    ok, thanks, will give this a shot.
      My Computer


  7. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #27

    Aside from the possible un-genuine version of windows, any other ideas? I am worried that I will spend 200 dollars on a brand new Win7 and then this problem with persist
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #28

    Unfortunately, without a valid Windows activation we are precluded from helping with illegal software by forum policy. If you will get a valid activated copy of windows and post the MGADiag results here, we will be happy to help you.
    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  9. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #29

    Great, thanks guys....give me a few days to sort it out
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #30

    No problem, take your time, we'll be here, and be more than willing to help with a genuine Windows installation.
      My Computer


 
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