Random BSOD waking from sleep mode

Brink said:

Hello Squirly,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)

Ok, ran your tool and uploaded zip file.
Thanks!

Was there something else I needed to do?

Code:

BugCheck 9F, {3, fffffa80066cda10, fffff80000b9c4d8, fffffa800a8495d0}

Probably caused by : pci.sys

0x9F means that a driver is in an inconsistent or invalid power state, the reason is in the 1st parameter.

This indicates a device object has been blocking an IRP for longer than it is allowed, which prevents other IRPs from being completed.

Code:

0: kd> !irp fffffa800a8495d0
Irp is active with 4 stacks 3 is current (= 0xfffffa800a849730)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa80070b02b0 00000000 00000000-00000000    pending
	      *** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 \Driver\iaStorA
			Args: 00015400 00000001 00000004 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a6b5cb0    

			Args: 00000000 00000000 00000000 00000000

The IRP awaiting completion contains Intel Rapid Storage Technology data, this isn't surprising as this software is known to cause issues.

Code:

0: kd> !devobj fffffa80066cda10
Device object (fffffa80066cda10) is for:
 Cannot read info offset from nt!ObpInfoMaskToOffset
 \Driver\pci DriverObject fffffa80070bc370
Current Irp 00000000 RefCount 0 Type 00000004 Flags 00001040
DevExt fffffa80066cdb60 DevObjExt fffffa80066cdf88 DevNode fffffa80066d0b10 
ExtensionFlags (0000000000)  
Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) fffffa80066c6590 \Driver\ACPI
Device queue is not busy.

The PDO or Physical Device Object contains the Advanced Configuration and Power Interface driver which makes sense seen as it bugcheck upon waking up.

Uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "Disc Drives" by clicking on the triangle in front of it.
5. Select one item under it, right click, uninstall.
6. Continue the process for all items under "Disc Drives"
7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.