New
#1
BSoD while gaming, but fine while doing anything else!
Hello Seveners - I am posting this on behalf of a friend, so hopefully you can help him out! :).
My friend has been dealing with a problem now since the middle of March. His system gets a BSoD when he games. It doesn't happen directly (on idle, browsing, etc.), but when he runs most GPU-intensive games, he BSoDs.
The SYS files that supposedly have caused the BSoD are:
atikmpag.sys <----- Most commonly
dxgkrnl.sys <----- What shows up upon reviewing the DMP file.
Current steps taken:
*Searched the forums for a solution. There are many attemptable resolutions, which I have tried and failed.
*We've tried to remove the drivers and install the latest update to the ATI Radeon HD 4870 x2.
*We have tried to reinstall the OS. He is currently running (a legitimate copy of) Windows 7 Ultimate (64x)
*We have opened up my computer and removed all the dust from the motherboard, graphic card and CPU.
*Updated all other drivers for other devices.
System Specs:
OS:
Windows 7 Ultimate 64 Bit
CPU:
AMD FX-6100 (6 core 3.9 GHz @ Turbo).
Motherboard:
ASUSTek M5A97 EVO R2.0 (Socket 942).
RAM:
8GB of DDR3 running at 722 (Overclocked to 1444) MHz (Corsair MX3).
Graphics Card:
ATI Radeon HD 4870 X2
If you could give us a hand, that would be great! The DMP is in the ZIP file attached.