BSOD in regards to ntoskrnl.exe in Windows 7

ninguno · 31 May 2014

Hi mates,

I'm having random bluescreens in my Windows 7 Home Premium 64 bit, specially when trying to hibernate my computer (almost always), it's a king of freeze-up followed with bluescreen. Windows is working fine, but it's just the random bluescreen keeps bugging me.

I search through the web but can't find a real answer, only that BlueScreenView from NirSoft says that the problematic driver could be ntoskrnl.exe (but don't think that's the real culprit). I think I have drivers updated.

I upload here the dump generated by SF Diagnostic Tool. There are two .dmp files (last two days crashes).

Thanks in advance for your help!

Arc · 31 May 2014

Hi ninguno.

The crash dumps are not very specific about the issue, but there is a hint .....

Can you unistall MagicISO and KernSafe Total Mounter, at least as a test?

Also, free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
Apply > OK
Accept then restart.

Then put the computer to sleep and wake it up. Do it a few times. Let us know how the computer is running after doing those.
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Code:

BugCheck 1000009F, {4, 258, fffffa80036ec170, fffff80000b9c510}

Implicit thread is now fffffa80`036ec170
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )

Followup: MachineOwner
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