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Windows 7: BSOD 0x00000e

31 May 2014   #1

Windows 7 Ultimate x64
BSOD 0x00000e

Had this BSOD twice recently and I'm not sure why. This morning my PC couldn't boot, not even past POST, but after a few attempts at rebooting it, it burst back into life and is now okay. I'm not sure what could be causing either. Crash dumps and info in the attachment. I hope you can help :)

My System SpecsSystem Spec
01 Jun 2014   #2
Microsoft MVP

Windows 7 Ult. x64

Host Name:                 BEAST-1337
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Charlie
Registered Organization:   
Product ID:                00426-OEM-8992662-00173
Original Install Date:     09/05/2014, 23:47:14
System Boot Time:          31/05/2014, 21:03:38
System Manufacturer:       Gigabyte Technology Co., Ltd.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for danew.sys
*** ERROR: Module load completed but symbols could not be loaded for danew.sys
Have a closer look at whether the Death Adder mouse driver is the latest available. Longer term, you should install a genuine version of Windows. Using an Asus OEM on a retail motherboard constitutes a counterfeit installation. Many of the problems you experience could be related to that.
My System SpecsSystem Spec
01 Jun 2014   #3

Windows 7 Ultimate x64

Do you think that could be it then? The driver does act up sometimes I must say, such as randomly disconnecting (the blinking on the mouse). It's currently on the latest legacy driver, instead of Razer's Synapse 2.0. I'm guessing the cloud based configuration is the way to go, at least for Razer products?
My System SpecsSystem Spec

01 Jun 2014   #4


First you need to install a genuine copy of Windows.
My System SpecsSystem Spec

 BSOD 0x00000e

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