BSOD 0x00000e

xf0rce · 31 May 2014

Had this BSOD twice recently and I'm not sure why. This morning my PC couldn't boot, not even past POST, but after a few attempts at rebooting it, it burst back into life and is now okay. I'm not sure what could be causing either. Crash dumps and info in the attachment. I hope you can help :)

Golden · 01 Jun 2014

Code:

Host Name:                 BEAST-1337
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Charlie
Registered Organization:   
Product ID:                00426-OEM-8992662-00173
Original Install Date:     09/05/2014, 23:47:14
System Boot Time:          31/05/2014, 21:03:38
System Manufacturer:       Gigabyte Technology Co., Ltd.

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for danew.sys
*** ERROR: Module load completed but symbols could not be loaded for danew.sys

Have a closer look at whether the Death Adder mouse driver is the latest available. Longer term, you should install a genuine version of Windows. Using an Asus OEM on a retail motherboard constitutes a counterfeit installation. Many of the problems you experience could be related to that.

xf0rce · 01 Jun 2014

Do you think that could be it then? The driver does act up sometimes I must say, such as randomly disconnecting (the blinking on the mouse). It's currently on the latest legacy driver, instead of Razer's Synapse 2.0. I'm guessing the cloud based configuration is the way to go, at least for Razer products?

Thedoctor44 · 01 Jun 2014

First you need to install a genuine copy of Windows.