Multiple BSOD related to ntoskrnl.exe+75bc0


  1. Posts : 86
    Windows 7 64-bit Home Premium
       #1

    Multiple BSOD related to ntoskrnl.exe+75bc0


    Please help! I feel in over my head for once.

    I believe all of my drivers are current. I've reset BIOS to recommended settings. I ran one pass on memtest with no errors. I've run virus scans.

    I'm not sure if it's related, but I think I may have had/have a memory leak related to svchost.exe LOCAL SERVICE EventSystem COM + Event System. The other day this Process was using 4GB of RAM, and now I'm getting all these BSODs. I could be wrong on which svchost it was.

    DM Log output, BlueScreenView grid, and zip of minidump files attached.

    Thanks.
    Last edited by Monumental; 01 Jun 2014 at 12:02.
      My Computer


  2. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #2

    Here's a link to my SkyDrive folder with lots of logs and file outputs related to this.
    https://onedrive.live.com/redir?resi...85159E60%21142
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi Monumental.

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the result.
      My Computer


  4. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #4

    Thanks for the reply. I ran Memtest for one pass yesterday with no errors. I've been running the same memory for at least two years now without these kinds of problems. I'm running some others tests, but will run Memtest for several passes tonight if I'm still running into issues.
      My Computer


  5. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #5

    Memtest ran overnight with no errors. I think the issue might be related to nvidia drivers. When I installed the latest driver recently I received an 'Nvidia Installer Failed' message, however it then showed the driver to have installed. I've uninstalled all Nvidia drivers and re-installed and received the same message but it shows the driver to have installed. However there's no Nvidia driver listed in Programs and Features now.

    DMP files yesterday zipped in Minidump 3 and uploaded to SkyDrive.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Monumental said:
    Memtest ran overnight with no errors.
    Now enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  7. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #7

    Thanks for the reply. I ran verifier yesterday. The Minidump 1 zip uploaded to the SkyDrive link in the OP includes the two dmp files that followed.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Attach the DM log collector output in your next post.
      My Computer


 

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