BSOD after removing Alureon using Windows Defender Offline

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  1. Posts : 6
    Windows 7 x64
       #1

    BSOD after removing Alureon using Windows Defender Offline


    I removed a Alureon virus using the Windows Defender Offline and everything was successful until I restarted the computer, I got the BSOD. Then unplugged all the various drives I had attached and used the Start Up Repair option and it said that it couldn't repair the computer. So I searched on a clean computer and got as far as downloading the FRST64.exe. I ran it and I will try and attach this file to the post. Any assistance would be most helpful.

    Thanks!
      My Computer


  2. Posts : 6
    Windows 7 x64
    Thread Starter
       #2

    Computer won't start after running Windows Defender Offline


    error 0x0000007B

    I removed a Alureon virus using the Windows Defender Offline and everything was successful until I restarted the computer, I got the BSOD. I then unplugged all the various drives I had attached and used the Start Up Repair option and it said that it couldn't repair the computer. So I searched on a clean computer and got as far as downloading the FRST64.exe. I ran it and I will try and attach this file to the post. Any assistance would be most helpful.


    Thanks!
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3
      My Computer


  4. Posts : 6
    Windows 7 x64
    Thread Starter
       #4

    How do I run it the program with the BSOD?


    I read through the BSOD notice beforehand but I can't figure out how to run the program on my computer if I can't get to the desktop to run it. I can get to the command prompt screen but beyond that I haven't been able to figure out how to run it. Any more help on that front?

    Thanks
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Please boot into safe mode and attempt/perform a clean boot.

    Start your computer in safe mode - Windows Help

    Perform a Clean boot:
      My Computer


  6. Posts : 6
    Windows 7 x64
    Thread Starter
       #6

    I followed the instructions on those guides and after selecting "safe mode" the computer goes throught the "loading windows files", pauses, then it goes into the blue screen of death "STOP: 0x0000007B"
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    You could run Startup Repair three times

    Startup Repair - Run 3 Separate Times

    You may also find the below tutorial useful

    Troubleshooting Windows 7 Failure to Boot
      My Computer

  8.    #8

    Yussi asked me to help you further.

    Post back results as you work through the steps given. There may be others indicated.
      My Computer


  9. Posts : 6
    Windows 7 x64
    Thread Starter
       #9

    What partition I boot from?


    Sorry for the late response, I had to go out of town.

    I tried going through the Option Two (using Diskpart) on the Startup Repair link that was sent to me and by activating and inactiveating(?) various partitions I found a way to stop my computer from even booting up the BSOD. Is there a way for me to figure out what Parition I have my operating system installed on so I can run through that guide properly?
      My Computer

  10.    #10

    Please post back a screenshot of Disk Management - Post a Screen Capture Image

    Tell us what is on each partition
      My Computer


 
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