I loaded freeware BlueScreenView and saw quite a variety of causes. I have zero association between the crash(es) and what I was doing at the time. It seems random.
I loaded your tool that gathers info and attaching it to this post. I hope there are some answers.
Welcome to the forums rmunson1,
Please remove Avast! and Comodo software for testing purpose. Use Microsoft Security Essentials in its place.
Recommended antivirus software for Windows 7 based on stability compared to others:-
- Microsoft Security Essentials Download | Free Spyware Protection
- Malwarebytes - The Free version
- Good & Free Security Combination
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Reduce items at start-up:
Perform a clean boot:
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-
LVUSBS64.sys Thu May 10 10:21:07 2007 (46429DB3)
Logitech Camera driver
Driver Reference Table - LVUSBS64.sys
lv302a64.sys Thu May 10 10:21:51 2007 (46429DDF)
Logitech Camera driver
Driver Reference Table - lv302a64.sys
LV302V64.SYS Thu May 10 10:22:39 2007 (46429E0F)
Logitech Camera driver
Driver Reference Table - LV302V64.SYS
Rt64win7.sys Mon May 16 20:53:31 2011 (4DD13A6B)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys
AtihdW76.sys Tue Jun 7 16:34:39 2011 (4DEDFEBF)
ATI Function Driver for HD Audio Service
Driver Reference Table - AtihdW76.sys
RTKVHD64.sys Tue Jun 14 17:28:43 2011 (4DF745EB)
Realtek High Definition Audio Function Driver
Driver Reference Table - RTKVHD64.sys
atikmpag.sys Thu Jun 30 09:00:51 2011 (4E0BE6E3)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Driver Reference Table - atikmpag.sys
atikmdag.sys Thu Jun 30 09:59:27 2011 (4E0BF49F)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Driver Reference Table - atikmdag.sys
To perform a clean install of a driver, follow this tutorial:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Check for heating issues using Speccy or HWmonitor
Upload a screen shot:
Scan with Kaspersky TDSSKiller:
ESET online scanner:
Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:
Run a Hard Drive test:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Let us know the results.
BSOD BUGCHECK SUMMARY
Code:Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Debug session time: Tue Jun 3 05:06:33.611 2014 (UTC + 6:00) System Uptime: 0 days 16:27:50.359 BugCheck 1E, {ffffffffc0000005, fffff800036abf91, 0, ffffffffffffffff} Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+410 ) BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: chrome.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Debug session time: Mon Jun 2 12:37:37.770 2014 (UTC + 6:00) System Uptime: 0 days 1:18:58.515 BugCheck 24, {1904fb, fffff88007f33228, fffff88007f32a80, fffff880012d1047} Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenExistingPrefixFcb+67 ) BUGCHECK_STR: 0x24 PROCESS_NAME: rundll32.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Debug session time: Mon May 26 21:35:29.687 2014 (UTC + 6:00) System Uptime: 1 days 1:49:02.450 BugCheck 1E, {ffffffffc0000005, fffff800036c4f91, 0, ffffffffffffffff} Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+410 ) BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: FlashPlayerPlu ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 Debug session time: Sun May 25 19:46:16.267 2014 (UTC + 6:00) System Uptime: 3 days 15:42:40.015 BugCheck 24, {1904fb, fffff8800bf28d38, fffff8800bf28590, fffff880012d1047} Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenExistingPrefixFcb+67 ) BUGCHECK_STR: 0x24 PROCESS_NAME: iTunes.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Wed May 29 23:44:47.576 2013 (UTC + 6:00) System Uptime: 1 days 22:41:01.418 BugCheck 1E, {ffffffffc0000005, fffff800030b4fb1, 0, ffffffffffffffff} Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+410 ) BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: SearchIndexer. ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Wow, what a lengthy and thorough reply. Thanks.
Bad news...I leave for 17 days tomorrow morning and lots to do between now and then, so I will likely not get back to this until late June or early July. Nevertheless, thanks for the analysis, rapid reply and lengthy list of suggestions. I just wanted to post a reply to assure you I appreciate it and you will not hear back soon!
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