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05 Jun 2014 | #1 |
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BSOD BCCODE 116 browsing, gaming
Frequent blue screen errors. Image just freezes and a sound loops. I never see the blue screen, save for a few crash dump errors. Any help would be appreciated.
GPU: 670 Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 116 BCP1: FFFFFA8005BF74E0 BCP2: FFFFF880107FD2BC BCP3: FFFFFFFFC000009A BCP4: 0000000000000004 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\060514-23275-01.dmp C:\Users\Ivan\AppData\Local\Temp\WER-64303-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt |
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07 Jun 2014 | #2 |
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09 Jun 2014 | #3 |
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I've attached the zip folder. Hope that's everything. I appreciate any help.
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My System Specs![]() |
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09 Jun 2014 | #4 |
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Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\admin\Downloads\OURO-Mon_06_09_2014_140839_47\060914-23649-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.17273.amd64fre.win7_gdr.130318-1532 Machine Name: Kernel base = 0xfffff800`02e1b000 PsLoadedModuleList = 0xfffff800`03057e70 Debug session time: Mon Jun 9 22:37:08.347 2014 (UTC + 6:00) System Uptime: 0 days 0:04:16.408 Loading Kernel Symbols ............................................................... ................................................................ ............................. Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa8005c5d4e0, fffff880107b12bc, ffffffffc000009a, 4} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+99b2bc ) Followup: MachineOwner --------- 7: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa8005c5d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff880107b12bc, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: nvlddmkm+99b2bc fffff880`107b12bc 803de6fceeff00 cmp byte ptr [nvlddmkm+0x88afa9 (fffff880`106a0fa9)],0 DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`04046b88 fffff880`10ab4000 : 00000000`00000116 fffffa80`05c5d4e0 fffff880`107b12bc ffffffff`c000009a : nt!KeBugCheckEx fffff880`04046b90 fffff880`10a87867 : fffff880`107b12bc fffffa80`07a4c000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`04046bd0 fffff880`10ab3e0f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`05c5d4e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3 fffff880`04046c80 fffff880`10b82ec1 : fffffa80`08b3c760 00000000`00000080 00000000`00000000 fffffa80`0794a410 : dxgkrnl!TdrResetFromTimeout+0x23 fffff880`04046d00 fffff800`0312947a : 00000000`03747b38 fffffa80`076c9a10 fffffa80`04eea040 fffffa80`076c9a10 : dxgmms1!VidSchiWorkerThread+0x101 fffff880`04046d40 fffff800`02e68da6 : fffff800`03004e80 fffffa80`076c9a10 fffff800`03012c40 fffff880`01224b14 : nt!PspSystemThreadStartup+0x5a fffff880`04046d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvlddmkm+99b2bc fffff880`107b12bc 803de6fceeff00 cmp byte ptr [nvlddmkm+0x88afa9 (fffff880`106a0fa9)],0 SYMBOL_NAME: nvlddmkm+99b2bc FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5290d7c5 FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys Followup: MachineOwner --------- 7: kd> lmvm nvlddmkm start end module name fffff880`0fe16000 fffff880`10a57000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sat Nov 23 22:28:53 2013 (5290D7C5) CheckSum: 00C09A5E ImageSize: 00C41000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 STOP 0x116: VIDEO_TDR_ERROR troubleshooting |
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10 Jun 2014 | #5 |
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Ran memtest, no errors. Deleted all old drivers and reinstalled new drivers. Then i got a new bsod (windows sys 32. I've attached the zip. bsod viewer says CAUSED BY DRIVER dxgkml.sys+2333
So it's not the ram, maybe the gpu? I still have a valid warranty on it. Here;s my rig: CPU: Intel i7 950 Mobo X58A-UD3R GPU: Gtx 670 |
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10 Jun 2014 | #6 |
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Please post this report: Windows Genuine and Activation Issue Posting Instructions
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10 Jun 2014 | #7 |
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Code:
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-D4M3X-9BK9M-4RPH9 Windows Product Key Hash: jlr8sJgEl+xs9ipw2oBs+TIywKw= Windows Product ID: 00426-OEM-8992662-00009 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {BB7E4397-2B2D-4E83-A80A-996664F9B27E}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7600.win7_gdr.130318-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{BB7E4397-2B2D-4E83-A80A-996664F9B27E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4RPH9</PKey><PID>00426-OEM-8992662-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-2942058278-1309276126-817888184</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X58A-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FE</Version><SMBIOSVersion major="2" minor="4"/><Date>20101223000000.000000+000</Date></BIOS><HWID>76BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65859</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600009-02-1033-7600.0000-1202013 Installation ID: 013086799925219630720063936343851363984756754263214895 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 4RPH9 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 6/10/2014 9:13:18 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: PAAAAAEACQABAAEAAAACAAAAAQABAAEAonYm0cCuagMIhcKPfIeUigw1Rrzkv4Q0PF1mdE5OkOG+euqC OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC GBT GBTUACPI FACP GBT GBTUACPI HPET GBT GBTUACPI MCFG GBT GBTUACPI EUDS GBT MATS GBT TAMG GBT GBT B0 SSDT INTEL PPM RCM SLIC GBT GBTUACPI |
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10 Jun 2014 | #8 |
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
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It appears as though your Product license is invalid.
This is a Fujitsu OEM license on a Gigabyte Mobo. I have asked other members to review my findings as they are more experienced. Per the forum rules, I will not be able to assist you until the report indicates that a valid license is on your machine. If you install a retail product and post a new diagnostic report, members will be happy to help solve any issue. |
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10 Jun 2014 | #9 |
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Thanks. I'll keep trying
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11 Jun 2014 | #10 |
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The install is indeed counterfeit - a FUJITSU Product Key cannot activate on a Gigabyte motherboard without the assistance of a hacker's Activation Exploit.
You need to reformat and reinstall using genuine media and Key. |
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