Error 80070002 cannot update


  1. dcinkansas
    Posts : 1
    Windows 7 Home Premium sp1 64bit
       New #1

    Error 80070002 cannot update


    My daughter's laptop is throwing BSODs and will not install Windows updates. I've downloaded the CheckSUR tool and have attached the log file from that. I need help getting the missing repair files OR I need help fixing the problems if getting the missing repair files isn't the direction I need to take.

    We ran the CHKDSK and it said everything was ok. I think that's because when I finally tried to run it manually, it said everything was ok. I think she said it had run two or three days previously. I don't know if she started it or if the laptop started it on it's own after a BSOD and a reboot.

    I tried to run the SFC but it was unsuccessful with the following message:

    'Windows Resource Protection could not perform the requested operation.'

    Can someone help? I don't want to wipe her laptop and start over, if at all possible. Thank you!
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  3. Brink
    Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello DC, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer
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