New
#11
And here's the CheckSUR.
Thanks!
And here's the CheckSUR.
Thanks!
That's fixed the missing manifest that I spotted in your CBS.log:)
Now please run another SFC /SCANNOW and post the new CBS.log - it may show new errors, or it may say 'nothing found', but either way please post the log, as the background data may show us more.
Great! Here's the CBS.zip. Sfc ran and did not find any issues. Hopefully we're good to go.
Again, thanks so much,
Becky
the CBS log looks fine - Do a Check for Updates and install ONLY the oldest one found. Then reboot and if successful, try any more updates.
If it fails, post details, and the C:\Windows\windowsupdate.log file
I did have one more bsod 0x24 before installing the updates, but I was able to install all of them in the order that you suggested.
My brother's family needed to use the computer for school, so I returned it them. Hopefully, the bsod errors will either be fixed or at least be infrequent enough to not be a big problem.
I truly appreciate the time and energy that you put into helping me work through this. I'm so impressed with your knowledge and generosity of time. You both provide a great resource to people without the background to work through these issues on their own.
Many thanks,
Becky
You're welcome. :)
Another 0x24, These are the usual causes of that,
Just for reference, since you gave it back already. If you end up back with the computer you can pick up where you left off here if it isn't too long.Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure