Computer Keeps Crashing

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  1. Posts : 17,322
    Win 10 Pro x64
       #21

    That is an empty folder.
      My Computer


  2. Posts : 43
    Windows 7 Home Premium 64 bit
    Thread Starter
       #22

    My computer continues to crash.
    Here is another file.
      My Computer


  3. Posts : 43
    Windows 7 Home Premium 64 bit
    Thread Starter
       #23

    Computer Keeps Crashing


    Here is another file.
      My Computer


  4. Posts : 43
    Windows 7 Home Premium 64 bit
    Thread Starter
       #24

    Computer Keeps Crashing


    Here is the file using the SF Tool.
    Please take a look at it, and tell me what is going on with my computer.
    Thank you.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #25

    Hi lierre.

    Have you changed any hardware components of your laptop recently?

    After the clean install you have installed these programs:

    • 7-Zip
    • Adobe Master Collection CS5
    • Microsoft Office
    • Panda Global Protection 2014
    • Drivers? Audio/LAN/WiFi/Display

    Did the BSOD occurred even when the installation was a vanilla one or after adding any of these components?

    Did the BSODs occur during startup or within the normal run only?

    Please let us know the answers to these three questions.
      My Computer


  6. Posts : 43
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    First of all Adobe CS5 has only been partially installed because it crashes the computer every time I try to install it.
    Second, during their first installation attempt, both Microsoft and Panda crashed the computer; it took several attempts to get them installed.
    As for the drivers, those must have been automatic updates, because I have not installed any.
    Only the 7 zip was installed without a problem.
    No hardware components have been changed.
    Is this this the information that you need?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    Yes, this is.

    Uninstall all the other programs (not the drivers) but 7-zip. Any of them are most likely the source of the issue.

    Then add them back, one by one, and after adding one, keep time to observe how the situation goes. By this way we have to find out the problem causer program.
      My Computer


  8. Posts : 43
    Windows 7 Home Premium 64 bit
    Thread Starter
       #28

    I will uninstall those programs, however the computer crashed twice after the clean install before I installed any software.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #29

    lierre said:
    I will uninstall those programs, however the computer crashed twice after the clean install before I installed any software.
    That sounds bad. But still, verify it for one more time, with no third party software installed.
      My Computer


  10. Posts : 43
    Windows 7 Home Premium 64 bit
    Thread Starter
       #30

    Computer Keeps Crashing


    I uninstalled everything except 7 zip and Panda (because it's my antiviral and firewall.)
    The computer crashed again while watching a video.
    Here is the SFfile.
      My Computer


 
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