Sometimes BSOD while playing games.

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  1. Posts : 13
    Windows 7 Proffesional 64 bit
       #1

    Sometimes BSOD while playing games.


    I have experienced 2 BSODs so far. They all happened this year, and I fail to understand why or what is causing it. It is not frequent so it doesn't really bother me. My computer is 1 year old. I have not experienced any errors last year.

    I have my FX 6300 overclocked from 3.5ghz to 4.1 ghz
    My ASUS GTX 760OC is overclocked by 71+mhz core clock.

    I did One one and half hour prime test with my CPU and I had no errors so Overclock should be stable. I also did tests with my graphic card and also no errors or crashes. Sometimes I play games 8 hours a day and I experience no issues. But sometimes once in 3 months I experience this blue screen and I would like to know what is causing it. These are the extracted DMP files. I have also included the DMP Files in a rar archive as an attachement.

    Blue screen 1:

    Code:
    ==================================================
    Filename          : ntoskrnl.exe
    Address In Stack  : ntoskrnl.exe+18c463
    From Address      : fffff800`02c4c000
    To Address        : fffff800`03231000
    Size              : 0x005e5000
    Time Stamp        : 0x531590fb
    Time String       : 4. 3. 2014 10:38:19
    Product Name      : Microsoft® Windows® Operating System
    File Description  : NT Kernel & System
    File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
    Company           : Microsoft Corporation
    Full Path         : C:\Windows\system32\ntoskrnl.exe
    ==================================================
    Blue screen 2

    Code:
    ==================================================
    Dump File         : 031914-17877-01.dmp
    Crash Time        : 19. 3. 2014 18:43:12
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 00000000`00000000
    Parameter 2       : fffffa80`07bc9028
    Parameter 3       : 00000000`b0800000
    Parameter 4       : 00000000`00040151
    Caused By Driver  : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description  : 
    Product Name      : 
    Company           : 
    File Version      : 
    Processor         : x64
    Crash Address     : ntoskrnl.exe+75bc0
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\031914-17877-01.dmp
    Processors Count  : 6
    Major Version     : 15
    Minor Version     : 7601
    Dump File Size    : 292 648
    Dump File Time    : 19. 3. 2014 18:44:28
    ==================================================
    Thank you for your support.

    Respectfully.
    Last edited by Accuracy; 10 Jun 2014 at 13:05.
      My Computer


  2. Posts : 72,529
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Accuracy,

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    Just from seeing that 0x124 with the two kernel drivers that control all hardware, the first thing I would suggest is stop overclocking until the system is stable. Overclocking deteriorates electronic components. Also check for overheating. The dump(s) and the files from the utility in the BSOD posting instructions can save a lot of time diagnosing the problem.
      My Computer


  4. Posts : 13
    Windows 7 Proffesional 64 bit
    Thread Starter
       #4

    Brink said:
    Hello Accuracy,

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
    I did as instructed and I compressed the DMP files in a zip file and added them as an attachement.



    carwiz said:
    Just from seeing that 0x124 with the two kernel drivers that control all hardware, the first thing I would suggest is stop overclocking until the system is stable. Overclocking deteriorates electronic components. Also check for overheating. The dump(s) and the files from the utility in the BSOD posting instructions can save a lot of time diagnosing the problem.

    I know it could be the overclocking. The problem is I want to keep the overclock. What is more, acording to benchmarking tools such as prime 95 my computer is totally stable and fully functional. I haven't had a single error.

    That is why I want to make sure the problem is not with overheating.



    Thank you.
      My Computer


  5. Posts : 4,161
    Windows 7 Pro-x64
       #5

    You didn't provide the information requested and the dump provided is inconclusive. It indicates a possibility that the CPU is failing. The error shown is a L1 Cache error. However, it also shows a double fault right after a graphics DMA transfer. It could be a graphics card failure or both.

    It's not known if its being caused by elevated temperatures since you didn't provide the data. You'll need to monitor the temperatures yourself. One drawback to AMD processors is that they will run until they go up in smoke. They don't have a throttle feature like the Intel.

    Added: By the way, passing Prime95 means nothing unless we know what parameters were used.

    Code:
     
    BUGCHECK_STR:  0x124_AuthenticAMD
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  bf3.exe
    CURRENT_IRQL:  f
    STACK_TEXT:  
    fffff880`009bbb08 fffff800`02c15a3b : 00000000`00000124 00000000`00000000 fffffa80`07d1d028 00000000`b0800000 : nt!KeBugCheckEx
    fffff880`009bbb10 fffff800`02dd8463 : 00000000`00000001 fffffa80`079b48a0 00000000`00000000 fffffa80`079b48f0 : hal!HalBugCheckSystem+0x1e3
    fffff880`009bbb50 fffff800`02c15700 : 00000000`00000728 fffffa80`079b48a0 fffff880`009bbeb0 fffffa80`07604200 : nt!WheaReportHwError+0x263
    fffff880`009bbbb0 fffff800`02c15052 : fffffa80`079b48a0 fffff880`009bbeb0 fffffa80`079b48a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009bbd00 fffff800`02c08e8f : 00000000`00000000 00000000`00000001 fffff880`009bbf30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009bbd40 fffff800`02cc04ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009bbd70 fffff800`02cc0313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009bbeb0 fffff880`1101d24d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0c0300f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x1d9
     
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: hardware
    IMAGE_NAME:  hardware
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    Followup: MachineOwner
    ---------
    Code:
     
    4: kd> !errrec fffffa8007d1d028
    ===============================================================================
    Common Platform Error Record @ fffffa8007d1d028
    -------------------------------------------------------------------------------
    Record Id     : 01cf82eeef7e68a8
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 6/8/2014 12:14:06
    Flags         : 0x00000000
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007d1d0a8
    Section       @ fffffa8007d1d180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000004
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007d1d0f0
    Section       @ fffffa8007d1d240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000004
    CPU Id        : 20 0f 60 00 00 08 06 04 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ fffffa8007d1d240
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007d1d138
    Section       @ fffffa8007d1d2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : ICACHEL1_IRD_ERR (Proc 4 Bank 1)
      Status      : 0xb080000000040151
    Last edited by carwiz; 09 Jun 2014 at 18:09. Reason: Addition
      My Computer


  6. Posts : 13
    Windows 7 Proffesional 64 bit
    Thread Starter
       #6

    So once again. What information do you require me to post?

    The temperatures or...?
      My Computer


  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #7

    Accuracy said:
    So once again. What information do you require me to post?
    The information it tells you to provide in the link in post #2.
      My Computer


  8. Posts : 13
    Windows 7 Proffesional 64 bit
    Thread Starter
       #8

    I will send it right away.


    EDIT: I have uploaded the files. I am sorry for the inconvenience.

    Once again. Thank you.
      My Computer


  9. Posts : 4,161
    Windows 7 Pro-x64
       #9

    Still incomplete. I'm done here.
      My Computer


  10. Posts : 572
    Windows 7 Professional x64
       #10

    What we are seeing is the Overclocking is indeed causing the issue. The CPU is at one point in a blue moon failing.
    Download Speccy and follow the tutorial. The Whole tutorial not just part. You were asked to follow the tutorial here but evidently something got skipped please follow it fully.
    Is the system Water cooled? if not Stop Overclocking
    Is the system using Glycol based coolant? If not Stop Overclocking
    Have a spare CPU in case of failure? Again stop Overclocking.

    Simply step it down a notch and see if it stabilizes. You are not going to lose that much in performance but will gain in longevity.

    It could also be a failing rail in the PSU. Have a Spare? Don't overclock till you do.

    Have a good day :)
      My Computer


 
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