Random Freezing Lenovo Y580, Possible Hard Drive errors


  1. ebbitten
    Posts : 9
    Windows 7 Home Premium x64
       New #1

    Random Freezing Lenovo Y580, Possible Hard Drive errors


    Recently my computer has been occasionally freezing while I've been browsing online. It doesn't actually get to the point of BSOD but programs will stop working and I eventually won't be able to close or open anything, including task manager.

    I tried running CHKDSK to see if that could fix things, (it has crashed since then unfortuantely), doing so somehow filled up my hard drive. I went from having around 700 GB free to only having a couple hundred MBs free. I tried this two more times.

    I've attached the dump log as requested as well as the three logs of the CHKDSK that I found in event viewer.

    Thanks!
      My Computer
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Code:
    CHKDSK is verifying files (stage 1 of 5)...
Cleaning up instance tags for file 0x1bead.
  451328 file records processed.                                         

File verification completed.
  807 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  580808 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  451328 file SDs/SIDs processed.                                        

Cleaning up 604 unused index entries from index $SII of file 0x9.
Cleaning up 604 unused index entries from index $SDH of file 0x9.
Cleaning up 604 unused security descriptors.
Security descriptor verification completed.
  64741 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35120152 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  451312 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  163805741 free clusters processed.                                        

Free space verification is complete.
Adding 163790195 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 961739479 KB total disk space.
 305751440 KB in 362629 files.
    182668 KB in 64742 indexes.
 655160780 KB in bad sectors.
    582411 KB in use by the system.
     65536 KB occupied by the log file.
     62180 KB available on disk.

      4096 bytes in each allocation unit.
 240434869 total allocation units on disk.
     15545 allocation units available on disk.

Internal Info:
00 e3 06 00 63 85 06 00 17 44 0b 00 00 00 00 00  ....c....D......
58 16 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  X...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"
    Code:
    Level	Date and Time	Source	Event ID	Task Category
Information	6/6/2014 9:55:21 PM	Microsoft-Windows-Wininit	1001	None	"

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  451328 file records processed.                                         

File verification completed.
  919 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  580830 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  451328 file SDs/SIDs processed.                                        

Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
  64752 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35515928 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  451312 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  1021214 free clusters processed.                                        

Free space verification is complete.
Adding 1003926 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 961739479 KB total disk space.
 301728768 KB in 362636 files.
    182664 KB in 64753 indexes.
 659176484 KB in bad sectors.
    582411 KB in use by the system.
     65536 KB occupied by the log file.
     69152 KB available on disk.

      4096 bytes in each allocation unit.
 240434869 total allocation units on disk.
     17288 allocation units available on disk.

Internal Info:
00 e3 06 00 75 85 06 00 27 44 0b 00 00 00 00 00  ....u...'D......
58 16 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  X...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"
    Code:
    Level	Date and Time	Source	Event ID	Task Category
Information	6/7/2014 2:01:10 AM	Microsoft-Windows-Wininit	1001	None	"

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  451328 file records processed.                                         

File verification completed.
  922 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  560166 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  451328 file SDs/SIDs processed.                                        

Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.
Security descriptor verification completed.
  54420 data files processed.                                           

CHKDSK is verifying Usn Journal...
  33963024 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  451312 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  6113015 free clusters processed.                                        

Free space verification is complete.
Adding 6050196 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 961739479 KB total disk space.
 277363132 KB in 356685 files.
    166668 KB in 54421 indexes.
 683377268 KB in bad sectors.
    581135 KB in use by the system.
     65536 KB occupied by the log file.
    251276 KB available on disk.

      4096 bytes in each allocation unit.
 240434869 total allocation units on disk.
     62819 allocation units available on disk.

Internal Info:
00 e3 06 00 da 45 06 00 91 e9 0a 00 00 00 00 00  .....E..........
4e 16 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  N...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"
    Are you receiving BSOD"s?

    Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

    Run a Hard Drive test:
      My Computer
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  4. ebbitten
    Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       New #3

    I am not receiving Blue Screens of Death, rather the computer just completely freezes and sometimes goes black.
      My Computer
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    To add my 2 cents worth to KoolKat's suggestions because it sounds like a problem with the drive is a surface test with Partition Wizard Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition. this will test the actual physical surface of the drive - if it is a spinner of course and to some extent the read and write heads. See my pic
      My Computer
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  7. ebbitten
    Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       New #5

    I ran the Seagate application and it said that I the HDD failed the test. I downloaded the DOS version, burned it to a CD-R and am currently trying to run the bootable version of Seagate but have encountered an error. I've been able to select the optical drive to boot from but even when I have the CD in the only message I get when I turn on my laptop is "Starting BCDW..." and then nothing else happens.

    I've edited in the Crystal Disk snapshot and also will run the other tool that was posted by Icit2lol
    Thanks everyone!
    Last edited by ebbitten; 10 Jun 2014 at 13:04. Reason: Uploaded the Crystal Disk snapshot
      My Computer
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  8. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #6

    EB given the age of that machine I suspect the drive is about to throw in the towel so back it up if you haven't already.

    Plus I don't think running this would not be such a bad idea given it id DDR2 and again aged

    MEMTEST

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set theBIOS to optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair timeto complete and some leave it running overnight.

    Ifthe errors come up quickly then you can stop it and you will have to test eachstick and maybe in each slot to sort the bad one out.
    It might seem like overkill but worth doing just in case it is not that crash hot itself and it would be tough if you replaced that drive only to find the RAM fail.
      My Computer
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  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #7

    ebbitten said:
    I ran the Seagate application and it said that I the HDD failed the test.
    Enough indication to say that the disc is failing. Seatools test all the HDD brands good. But take another test, as your primary HDD is a Samsung one. Samsung Drive Diagnostic Utility
    ebbitten said:
    I downloaded the DOS version, burned it to a CD-R and am currently trying to run the bootable version of Seagate but have encountered an error. I've been able to select the optical drive to boot from but even when I have the CD in the only message I get when I turn on my laptop is "Starting BCDW..." and then nothing else happens.
    Because your storage controller is set to AHCI mode; and DOS (the bootable Seatools uses DOS only) cannot read AHCI.

    The tutorial has a not about this AHCI thing .... follow it and see if you can test it then.
      My Computer
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